Business Details
About
Cell Phone Store
TCC Ephrata, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 842 E Main St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
582 reviews
5 stars
531
4 stars
9
3 stars5
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like David, Logan, and Terry for their helpfulness and professionalism.
Efficiency
Many reviews noted the quick and efficient service provided by the staff, making the process of purchasing and setting up new phones smooth and hassle-free.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, with many representatives taking the time to explain options and answer questions thoroughly.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, with staff members being personable and attentive to customer needs.
Problem Solving
Several reviews mentioned the staff's ability to resolve issues effectively, often going above and beyond to ensure customer satisfaction.
- JRJohn RedosOct 17, 20255.0David was very helpful and helped get my new phone setup and sign into all the stuff I needed. Highly recommend you see him if you stop at this location.
- GGGraceOct 14, 20255.0If you need help, ask for Logan. He gave stellar service, truly top-notch. He worked quickly and efficiently and helped me understand everything as he was working. It's rare to get service this good, but so refreshing.
- JPJack PechartAug 4, 20255.0David was awesome made the entire experience smooth and quick.
- DPDiane PechartAug 4, 20255.0David was great made me and my husband's trip to the store quick and easy highly recommend him.
- JHJames HuberJul 28, 20255.0Alex was very helpful and professional
Frequently Asked Questions About Verizon
What types of products can I find at Verizon TCC Ephrata?
You can find the latest smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, mobile hotspots, and Verizon home internet services at Verizon TCC Ephrata.
What Verizon services are offered at the Ephrata location?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, financing, Total Mobile Protection, and Verizon Unlimited plans.
Where is Verizon TCC Ephrata located?
It is located at 842 E Main St, Ste 200, Ephrata, PA 17522.
What are the store hours for Verizon TCC Ephrata?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon TCC Ephrata offer in-store or curbside pickup options?
Yes, they offer both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment at Verizon TCC Ephrata?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
What brands are available at Verizon TCC Ephrata?
They offer devices and products from Apple, Samsung, Motorola, LG, HTC, and Google.
Are there any nearby places to grab a coffee before or after visiting Verizon TCC Ephrata?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a drink before or after your visit to Verizon TCC Ephrata.
What dining options are available close to Verizon TCC Ephrata?
Nearby restaurants include Five Guys, Noodles & Company, McDonald's, and Fratelli's Pizza, offering a variety of fast food and casual dining options.
Which nearby places can help with financial services when visiting Verizon TCC Ephrata?
Members 1st Federal Credit Union and Western Union are nearby financial service providers you can visit alongside Verizon TCC Ephrata.