VCA East Penn Animal Hospital

4.5
210 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA East Penn Animal Hospital
1020 Chestnut St, Emmaus, PA
18049, United States

Hours

Reviews

4.5
210 reviews
5 stars
166
4 stars
22
3 stars
3
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for their kindness, professionalism, and genuine care for pets and their owners.

Veterinary Expertise

Many reviews highlighted the knowledge and thoroughness of the veterinarians, particularly Dr. Mitchell and Dr. Payne, who were noted for their compassionate care.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices and perceived upselling of services, indicating a need for more transparency in pricing.

Positive Experiences

Overall, many customers reported positive experiences, appreciating the welcoming environment and the ability to stay with their pets during visits.
  • BR
    Brittany Rei
    Jan 2, 2026
    5.0
    The staff is always kind, welcoming, and genuinely cares about both pets and their owners. Dr. Mitchell is truly the best! She is knowledgeable, patient, understanding and compassionate. It’s clear that she truly loves what she does and treats/cares for every animal like her own.
  • NN
    NotMicahhh
    Nov 13, 2025
    1.0
    They pressured my wife and I into applying for their VCA “Care” Club. Our first visit for our two kittens and we are getting an outrageous charge, but woah they brought the price down to a lovely $150 ($75 for each) IF we signed up for their “care” club. Which was $150 a month, which by the way wasn’t worth a single penny. Charging us for every single med they needed. Shout out to front desk for being kind though.
  • NM
    Nicole Meader
    Sep 4, 2025
    5.0
    Had an appt for my sick cat, ended up being euthanized. Rae and Dr Katherine were amazing!! They were patient, gentle, knowledgeable and stayed after hours to help me and my pet through this. I didn’t feel rushed at all, you can tell they do it for the animals and not just as a job. Definitely recommend! Good hours and very quick to get us in for an appointment.
  • KK
    Korina
    Aug 14, 2025
    5.0
    Absolutely love taking my fur baby to this location. Staff is friendly and knowledgeable. Always a pleasure when dealing with them. Appointments available fast.
  • AW
    Ashley W
    Aug 3, 2025
    5.0
    We needed a new vet clinic for our golden retriever after recently moving to the area. We saw Dr. Kaulius for preventative care. She was very thorough and you can tell she really cares about her patients and their health. Overall a great experience!

Frequently Asked Questions About VCA East Penn Animal Hospital

What are the operating hours of VCA East Penn Animal Hospital?

The hospital is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.

Where is VCA East Penn Animal Hospital located?

It is located at 1020 Chestnut St, Emmaus, PA 18049, USA.