Verizon

4.9
554 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Edinboro, PA location.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksAvailable

Location

Verizon
137 Erie St, Edinboro, PA
16412, United States

Hours

Reviews

4.9
552 reviews
5 stars
534
4 stars
11
3 stars
2
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Expertise

Many reviews highlighted the staff's expertise in handling technical issues and providing clear explanations about products and services.

Efficiency

Customers noted quick and efficient service during their visits, with many expressing satisfaction with the speed of transactions and problem resolutions.

Positive Atmosphere

The store was described as welcoming and pleasant, with staff treating customers with respect and kindness, contributing to a positive shopping experience.
  • WS
    Wendy Schau
    5 days ago
    5.0
    Complete Wireless was extremely helpful in setting up my new phone and syncing it with my watch. They were very knowledgeable and professional. Even though they were very busy, they took the time to make sure I was happy and everything was working properly. I highly recommend them.
  • JC
    Julie Chacona
    Jan 2, 2026
    5.0
    Don Burke is so patient and helpful. So are his team members. Finished transaction at Verizon Yorktown out of convenience. Excellent customer service!
  • ZH
    Zack Hale
    Dec 31, 2025
    5.0
    Great Service! Sales staff was really helpful. My wife and I are very happy with our new phones.
  • SM
    SteamedGoat MilkLatte
    Dec 31, 2025
    1.0
    Had a bad experience with one of the service desk representatives. I walked in to ask if they could order a replacement sim to our address on file for my mom who just got a new s25 ultra device. I wanted to get a new sim card to ensure there were no compatibility issues. But the person said they don't support sim cards and you have to go to esim. I asked them if they could order because the Verizon website was having issues ordering (it would do a loop back to shopping card when trying to order a replacement sim card). But I finally was able to order through the website and get a new sim card in the mail. So the service desk representatives essentially just lied to customers to not deal with the hassle or because that's what higher up management wants them to say or guide customers towards. But I don't want esim, and I don't like being unnecessarily pushed towards esim.
  • MC
    Mike Chernicky
    Dec 3, 2025
    5.0
    I have been skeptical of non - corporate Verizon stores, where it has seemed they would rather upsell than actually help you with your issue. That was absolutely not the case today - this was possibly my best customer experience ever in replacing my cellphone. We reviewed my plan info and I'm confident I have what works best for me. Mike made sure all my data and apps transferred over correctly to my new phone. I highly recommend taking your wireless needs to this store.

Frequently Asked Questions About Verizon

What types of mobile devices brands does Verizon in Edinboro carry?

Verizon in Edinboro carries brands including Apple, Samsung, Motorola, LG, HTC, Kyocera, and offers Verizon service plans along with accessories from Otterbox, Lifeproof, and Incipio.

What are the store hours for Verizon in Edinboro?

The Verizon store in Edinboro is open Monday through Friday from 9 AM to 7 PM, on Saturday from 10 AM to 5 PM, and is closed on Sundays.