Verizon

4.8
315 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Easton. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
216 Palmer Park Mall, Easton, PA
18045, United States

Hours

Reviews

4.8
313 reviews
5 stars
286
4 stars
13
3 stars
0
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Ash, Devin, and Andrew.

Technical Support

Several reviews highlighted the staff's ability to resolve technical issues effectively, particularly with phone setups and troubleshooting.

Mixed Experiences

While many customers had positive interactions, some reported poor service, including unhelpful staff and long wait times.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.

Store Environment

The store was generally described as clean and welcoming, contributing to a positive shopping experience.
  • IT
    Ichigo Tempest
    3 days ago
    5.0
    Josh was an amazing help today. He was very patient and understanding. He answered all my questions and guided me through the steps I needed
  • EE
    Elissa
    Nov 11, 2025
    5.0
    I had a great experience at the Verizon store! Ash was super helpful when I had an issue with my iPhone. He was very knowledgeable and patiently walked me through how to get my phone working again. This wasn’t my first time coming in, and every time I’ve been there, the staff has always been professional and really knows their stuff. Highly recommend this location!
  • TW
    Tammi Whitehead
    Nov 1, 2025
    5.0
    Thank you Devin for all your help! This was one of the easiest transitions on getting new phones!!
  • SB
    Sally Berger
    Oct 23, 2025
    5.0
    I want to thank Devon from the Palmer Park Verizon Store for extraordinary help on the phone to help me get my new phone to be completely functional. Devon was incredibly personable and patient with a very not tech savvy "senior citizen"!! Devon gave me a logical and understandable reason for the problem and said he could fix it and he absolutely did! Excellent service ! Thank you again, Devon.
  • RC
    Robbie Cameron
    Oct 21, 2025
    1.0
    Ordered a phone in stock, and it was then changed to back ordered while on my way to pick it up. This location has been NO help to me. Four separate phone calls were made, totaling up to two and a half hours spent on hold and 4 minutes speaking with staff. The final call consisted of "yeah i don't know bro, its my first day, just cancel the order and get it somewhere else". This is by far the worst location I've ever crossed paths with. Do yourself a favor and go to any other location and avoid the horrific customer service and certain headache.

Frequently Asked Questions About Verizon

What are the regular store hours for Verizon at 216 Palmer Park Mall in Easton?

Verizon is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does Verizon at Palmer Park Mall offer in-store pickup services?

Yes, Verizon offers in-store pickup services for your convenience.