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Brand Certified

Verizon

4.8
(325 reviews)

Business Details

216 Palmer Park Mall, Easton, PA
18045, United States
(610) 438-5560
https://r-wireless.com/

About

Cell Phone Store
Welcome to R Wireless, your local Verizon store in Easton. We offer comprehensive home and mobile solutions, including Verizon Home Internet, streaming service bundles at discounted rates, and device protection. With Verizon welcoming Frontier into its network, Verizon has expanded its fiber and connectivity footprint to bring stronger, more reliable internet options to more communities. You can upgrade your Apple iPhone, Google devices, or Samsung Galaxy, and explore wireless devices like phones, tablets, mobile broadband, wearables, and accessories. We also provide business solutions like Business Internet, mobile and fixed phone systems, and fleet management to help local businesses thrive. Call or visit R Wireless in Easton today for exclusive Verizon services and the latest promotions!

Location

Verizon
216 Palmer Park Mall, Easton, PA
18045, United States

Hours

Reviews

4.8
325 reviews
5 stars
297
4 stars
13
3 stars
0
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Devin, Ash, and Josh providing exceptional service.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with customers appreciating the assistance in upgrading phones and setting up new accounts.

Billing Issues

There were multiple complaints regarding billing discrepancies and unfulfilled promises related to promotions, leading to frustration among customers.

Store Environment

While many reviews noted a clean and welcoming store atmosphere, some customers reported negative experiences with unhelpful staff at times.
  • CR
    Carla Ramos
    3 days ago
    5.0
    Josh Acevedo was amazing. He was so patient and kind with my parents as we were upgrading to our new phones. We originally went to upgrade to one phone but the whole family upgraded to new phones. Josh was amazing - 10/10 service!!!
  • PH
    Paula Hero
    3 days ago
    5.0
    These guys are fantastic and knowledgeable kind friendly and helpful thank you for having such a great group of guys working together
  • SS
    Stunna Singh
    4 days ago
    1.0
    star. And that’s generous. I was quoted $30 per line (bring your own device) and $40 for internet if bundled. I was told clearly my total bill would not exceed $180, with insurance free for 6 months. None of that was honored. I had to physically go into the store because nobody could fix it over the phone. Instead of taking responsibility, they were disrespectful — even though the mistake was on their end. I had to call multiple times just to find out the promotions were never applied. The third time they “fixed it,” they only applied it to one line. That’s not an accident. That’s incompetence at best. A company should not need three attempts to apply a basic promotion they promised to close the sale. If you walk into this Verizon location, double check everything. Get it in writing. Assume nothing. Because once you sign, you’re on your own. I’m taking my business to T-Mobile. I’d rather deal with a competitor than continue wasting time chasing broken promises. Customers deserve transparency. Not games.
  • RS
    Rebecca Sidoti
    Feb 20, 2026
    5.0
    Devin helped us after our service was accidentally disconnected and he was great! Very patient, very helpful, and walked us through everything step by step. Thanks Devin!
  • SK
    Sara Karam
    Feb 15, 2026
    5.0
    We had a great experience with Devin, thank you so much for your patience, knowledge and help! We were joining Verizon, setting up phones, etc. and with our little kids running around he was so accommodating and made the transition super easy! We will be back for any additional questions or phone needs, thank you Devin for going above and beyond!

Frequently Asked Questions About Verizon

What are the regular store hours for Verizon at 216 Palmer Park Mall in Easton?

Verizon is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does Verizon at Palmer Park Mall offer in-store pickup services?

Yes, Verizon offers in-store pickup services for your convenience.

Brand Certified Facts from Verizon

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