Verizon

4.9
1109 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Easton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 301 Town Center Blvd.

Details

  • Curbside pickupNot available

Location

Verizon
301 Town Center Blvd, Easton, PA
18040, United States

Hours

Reviews

4.9
1,103 reviews
5 stars
1,079
4 stars
4
3 stars
3
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rodney, Gianni, and Maddy received high praise for their exceptional customer service, being described as knowledgeable, patient, and friendly.

Staff Knowledge

Customers frequently noted the staff's expertise in explaining products and services, making the purchasing process smooth and informative.

Positive Experiences

Many reviews highlighted enjoyable experiences during phone upgrades and service transitions, often mentioning the staff's ability to alleviate stress.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences related to long wait times and perceived upselling tactics.

Problem Resolution

Several customers appreciated the staff's willingness to resolve issues, such as billing discrepancies and trade-in values, often going above and beyond.
  • BT
    Brimmy Tha6God
    3 days ago
    5.0
    Maddy was great she helped me out with my questions and got me a great deal
  • EK
    Elaine Kehler
    Nov 13, 2025
    5.0
    Competent, friendly, knowledgeable, and patient. All of the characteristics of Rodney who helped me at this location.
  • JW
    John robert Williams
    Nov 3, 2025
    1.0
    Stopped in to upgrade two iPhones and get a tablet on our account. This chick working was to busy watching videos on her phone to even acknowledge I was even there. Apparently the loud door bell when you walk in, or a person standing in front of her for a few minutes wasn’t enough to let her know a customer was in the store. Even if you’re busy a simple “hey we will be with you shortly” would have worked. Left and went to another local store. Disappointed
  • MM
    Mary Malecki
    Nov 2, 2025
    5.0
    Came in a few days ago because my phone went bezerk. Had very good service and came back to have my husband get a new phone as well. Anna and Rodney were very helpful. Thank you
  • DB
    Donna Bivaletz
    Oct 30, 2025
    5.0
    Rodney used his expertise to solve my problem and was patient in explaining future options I have in purchasing another iPhone. I would come to him in the future for sure!

Frequently Asked Questions About Verizon

What kinds of products does Verizon at 301 Town Center Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, and connected devices, featuring brands like Apple, Samsung, Google, and more.

What services can I get at the Verizon Wireless Zone in Easton?

Services include bill payments, new lines, device activation and financing, upgrades, free bill analysis, Verizon Wireless plans, and wet phone recovery.