Mixed experiences with customer service; some customers praised helpful staff while others reported long wait times and unresponsive employees.
Product Availability
Customers noted a lack of stock for certain items and issues with online inventory accuracy.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Knowledgeable Staff
Some employees were recognized for their product knowledge and helpfulness, particularly in the Geek Squad department.
Warranty Issues
Customers expressed dissatisfaction with warranty services and pricing discrepancies.
SR
Scott Rappleyea
4 days ago
2.0
Other than the nice woman as you walked in the door, customer service was non-existent. The entire staff seemed to be having their own conversations internally in the aisles. I browsed the electronics section for RAM for my PC for about 15 minutes until I had to ask someone at the geek squad counter where to find a product. They are not even in sales. I spent $200 dollars on a product that works for what I needed it to, but only opted for that since 80% of the rest of stock for that type of item was sold out. Inventory management is obviously a joke. I drove 30 minutes to that store because it showed in stock on the website. I would've returned the product for an alternative, but the staff was so unwelcoming that I will not set foot in there again. That's the first time I've entered a best buy in years for anything and stopped shopping in store a long time ago because of things like this. I am a very understanding and patient person, but the entire vibe of that store has given off has me so displeased that I would just rather take the $200 dollar hit and order elsewhere. This would be one star if it wasn't for the greeting I got when I walked in the store.
KL
Krab Lips
6 days ago
5.0
Great store, has all the electronics you need and at decent prices. I usually try to go during off hours so it’s not that busy and I’m able to spend some time with the salespeople. Some salespeople are more knowledgeable than others but they all are professional and polite. They have lots of fun stuff for sale, go buy something.
AM
Alexander Montalvo
Jan 4, 2026
2.0
Overall a good store, well stocked. Very helpful customer service staff. My problem with this store are the floor workers, some of them are very unprofessional and act like children around customers.
KM
Ken Maxwell
Jan 1, 2026
2.0
Understand that after Christmas, many products soldout but when the product is there but no where near it is posted, and you have no less than 5 employees talking for our entire time in a group, instead of taking care of the mess of product on the shelves, not good.
DB
Drew Burrowes
Dec 24, 2025
5.0
Best Buy is great because all the employees are pretty knowledgeable on all the products. I DO wish they considered bringing back 4K Blu-rays and vinyls.
What types of products can I find at Best Buy in Easton, PA?
You can shop TVs, computers, appliances and more at this Best Buy location in Easton, PA.
Does the Best Buy store in Easton offer expert advice and support?
Yes, the store offers expert advice, same day pickup, and Geek Squad support all in one place.
What are the operating hours for Best Buy in Easton?
Best Buy in Easton is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
What pickup and delivery services are available at Best Buy in Easton?
This Best Buy location offers curbside pickup services.
Does the Easton Best Buy store provide in-store shopping and repair services?
Yes, the store offers in-store shopping and repair services through Geek Squad.
What payment methods are accepted at Best Buy in Easton?
Best Buy accepts debit cards and checks; cash-only payments are not required.
Are there any nearby electronics or repair services close to Best Buy in Easton?
Yes, Geek Squad is nearby for IT service and computer repair, and UPS Alliance Shipping Partner provides courier and delivery services.
Which nearby places could I visit for food before or after shopping at Best Buy in Easton?
You can visit Frank's Pizza for Italian food, CJT Asian Cuisine for pan-Asian options, Kung Fu II for Chinese food, or Wayback Burgers for American fast food nearby.
Are there any nearby stores where I can get office supplies or printing services near Best Buy in Easton?
Staples is a nearby store offering office equipment and printing services.
What are some nearby shopping centers or other retail stores close to Best Buy in Easton?
Southmont Plaza is a nearby shopping center, and other nearby retail stores include Mattress Firm Bethlehem and Ross Dress for Less.