Best Buy

4.1
2420 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4413 Birkland Pl, Easton, PA
18045, United States

Hours

Reviews

4.1
2,420 reviews
5 stars
1,295
4 stars
589
3 stars
253
2 stars
97
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported long wait times and unresponsive employees.

Product Knowledge

Some staff demonstrated strong product knowledge and provided excellent assistance, while others were criticized for being uninformed or unhelpful.

Store Experience

The store is generally clean and well-stocked, but customers expressed frustration over the lack of available staff to assist them.

Online Orders

Customers appreciated the efficiency of online order pickups, but there were complaints about inaccurate stock information and issues with customer service.

Geek Squad

The Geek Squad received positive feedback for their helpfulness and expertise, particularly in resolving technical issues.
  • SF
    Sonia feliciano
    5 days ago
    1.0
    Vine a comprar camaras y una nevera la que me atenfmdio era latina y me dijo que no podia moverse dw su lugar. Elka ne indico que pasillo era Pero no hay nadie para orientarme y le dije que pedire las camaras por Amazon y ella me dijo que amazon tiene de todo yo solo queria que reaccione y me ayude pero no fue asi son las 5 30 de la tarde
  • CC
    CHRISTOPHER CASOLE
    Nov 13, 2025
    5.0
    Not rushed. All questions answered and salesman was respectful
  • DR
    David Repasch
    Nov 4, 2025
    1.0
    DO NOT SHOP HERE!!! I bought a Samsung 58” TV got it home and found the screen cracked. Exchanged it and the 2nd one was cracked too. And of course the only way to see a broken screen is to have it 100% unboxed. I think they damage the merchandise over there on purpose. There is no employee over 25 years old. I will never shop there again. The 3rd TV i bought at Target is 100% perfect!!!
  • JM
    John Mccaughey
    Nov 1, 2025
    5.0
    Walked in, requested a salesperson to help me with dishwashers and she was promptly there. Took care of my needs, bought a dishwasher and I was on my way.
  • PS
    Paulina Santibanez
    Oct 30, 2025
    2.0
    Worker was nice but I took my laptop in person because I needed a charger for it. They looked at the charging input of the laptop and still managed to sell me the wrong charger…. Now I have to take time out of my day again to return or exchange it when I could be working.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Easton, PA?

You can shop TVs, computers, appliances and more at this Best Buy location in Easton, PA.

Does the Best Buy store in Easton offer expert advice and support?

Yes, the store offers expert advice, same day pickup, and Geek Squad support all in one place.