Best Buy

Reviews

• HS

  HTM Services

  Feb 24, 2026
  5.0
  No issues here. Found exactly what I was looking for, and they even matched another price found online from a competitor
• TK

  Todd Kaplan

  Feb 16, 2026
  4.0
  Have to say have not been to a best buy in years, everything I used to go for is gone. Good selection of tvs, appliances and phones but no longer a store I want to frequent. Times have seriously changed and not for the better in my opinion.
• RR

  Robowarrior834

  Feb 15, 2026
  2.0
  Would not price match their own online price for an open box item. Manger told me to order online as the price was online only. I had to order for in store pickup for the exact item I held in my hand a few minutes ago and stand around for them to pick my order. Even the staff handling then order pickup was confused and not sure why the manger would say that. Seams like a giant waste of everyone’s time.
• RL

  Robert Lajoie

  Feb 14, 2026
  1.0
  They don't keep enough printer ink in stock. Bought black, no color. Went next door to staples. They had plenty. And cheaper, returned the black to Best Buy.
• DW

  Diane Wasser

  Feb 6, 2026
  1.0
  I have always purchased my computers, printers, TVs, phones, etc. at Best Buy. I am also a Best Buy Total Member too. A month ago, I dropped off my computer (purchased from Best Buy) to fix a broken hinge. The repairs were made from their Kentucky repair shop, and the computer was sent back to the store via Fed Ex. Unfortunately, Fed Ex lost the package, and I have been waiting this week for someone to call me about next steps. I called on Wednesday, and spoke to the Manager at Geek Squad who indicated he received an email about my laptop being lost during transit, and he will call me back once he has the ticket created. He never called me back so a couple of days later I called again on Friday. I was informed he was at lunch and they will have him call me as soon as he returned. Please have someone call me back and let me know next steps. Thank you.