Verizon

4.9
1113 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in East Stroudsburg. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
4543 Milford Rd, East Stroudsburg, PA
18302, United States

Hours

Reviews

4.9
1,111 reviews
5 stars
1,069
4 stars
14
3 stars
5
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many highlighting specific employees like Josh, JJ, and Anthony for their exceptional service.

Product Knowledge

Reviewers noted that employees demonstrated a strong understanding of products and plans, effectively assisting customers with upgrades and technical issues.

Store Environment

The store atmosphere was described as welcoming and professional, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding service quality and customer treatment by certain employees.
  • EJ
    exploring with Jack
    Dec 17, 2025
    5.0
    Denalle was super helpful and patient, explained everything and assisted with the set-up and screen protectors for a trade-in, two thumbs up!
  • KB
    Kettly B
    Oct 27, 2025
    5.0
    I had the privilege of being welcomed and assisted by JJ. He took care of my account, made the changes that I needed, and helped me with my new device. JJ is friendly, professional, smart, knowledgeable. I was able to lower my monthly bill, despite getting a new phone. Verizon is lucky to have such a nice young man serving its customers.
  • LC
    Liz Cosenza
    Oct 24, 2025
    5.0
    Amanda at the Verizon Store on Milford Rd in East Stroudsburg is amazing! I was due for an upgrade and she hooked me up with a new IPhone. I have been an android user for years and wanted to switch over to Apple. She made the transition very easy and was able to transfer everything from my old phone to my new. Super simple and stress free. The customer service in this store is top notch and would recommend to anyone! Amanda’s your girl!
  • JF
    Jenna Fey
    Oct 23, 2025
    5.0
    Amanda was so kind and helpful! I had spoken to her regarding issues with my phone, she immediately jumped on it and helped me with my upgrade to get me the new 17 pro max with an amazing deal! She had the phone ordered and transferred in no time!! Great service at this Verizon location!
  • ED
    Eli devash
    Oct 3, 2025
    5.0
    I came in about two days ago to get a new phone and Josh was amazing throughout the entire process. He helped me find exactly the phone I needed and made sure everything went smoothly. I will be returning because of Josh!

Frequently Asked Questions About Verizon

What services does Verizon in East Stroudsburg offer?

Verizon in East Stroudsburg offers a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, device protection, phone and tablet sales, business internet, advanced phone systems, and fleet management.

Does Verizon provide in-store pickup services?

Yes, Verizon offers in-store pickup services at this location.