Many customers praised the staff for their kindness and compassion towards both pets and their owners, especially during difficult times.
Pricing Concerns
Numerous reviews highlighted issues with high prices for services, with some customers feeling overcharged compared to other veterinary clinics.
Mixed Experiences with Staff
While some staff members were described as friendly and helpful, others received criticism for being rude or unprofessional, particularly in stressful situations.
Emergency Services Issues
Several customers expressed frustration regarding the availability and responsiveness of emergency services, with some feeling misled about the clinic's capabilities.
Quality of Care
Overall, many customers felt that the quality of care provided was good, but there were significant concerns about the necessity of certain treatments and tests.
SI
Steph I.
2 days ago
5.0
Called on a Saturday morning to have my dog seen to get a refill on her insulin, the girl who answered the phone said they were booked but let me check with the veterinarian and see if we can make something work, she called me back within 10mins and they offered me an 11am appointment. When we arrived we were greeted by the receptionist and had a seat for many 10 mins before we got brought in a room the vet assistant was very pleasant and we were seen right away by veterinarian. We were in and out in 30-40 mins and on our way back home.
I highly recommend them to anyone in need.
MM
Mauricio Milano
Dec 26, 2025
5.0
Love my babies and this is the reason for loving this place
SM
Sara McCormack
Dec 19, 2025
5.0
Dr. Woodley is a wonderful veterinarian. My pet has been some health issues before her spay and he has been nothing but responsive and kind regarding her care. He takes the time to explain diagnoses and inform you about everything. I could not recommend him more if you are looking for a new vet for your animal.
The front desk staff is also excellent. They truly care about the animals!
SM
Sarah Miller
Dec 17, 2025
5.0
After going to three vets since moving here a few months ago, Iβm so grateful we stumbled upon this vet πΎπ My kitten had a wounded eye, and I got off work around 4:30 when most vets are closing by 5. When I called with my concern, Matthew answered the phone and was incredibly caring, kind, and proactive. He reassured me that he would try to get us in before closing at 6, and if not, he would find us a referral. That alone meant so much during a stressful moment ππ±
About 10 minutes later, he called me back and asked if we could come in at 5:30. That gesture showed true compassion and character and immediately made me feel like this is our home vet π‘β¨
No one ever wants to go to the vet between the stress of finances and worrying about your petβs health, but this experience truly eased that anxiety π€ They performed a thorough exam, and you could feel the genuine love the entire staff has for animals. The way they spoke to us and to our kitten was so gentle and comforting πΎπ In a moment of real worry for my baby, I felt truly cared for.
The pricing was very reasonable, and honestly this was the best veterinary experience Iβve ever had π Thank you so much to the entire staff at this establishment. I hope you all have the most wonderful holidays πβ¨
-Marge & Sarah.
KF
Kirsti Fulmer
Nov 29, 2025
1.0
Absolutely zero stars if I could. They have "Emergency Care" listed but are not actually emergency was just told they "dont have time because we close at noon" that doesnt sound like emergency care to me. Dont list it if you dont actually do it.
Frequently Asked Questions About VCA Dunmore Animal Hospital
What are the operating hours of VCA Dunmore Animal Hospital?
VCA Dunmore Animal Hospital is open Monday, Wednesday, and Friday from 7:00 AM to 6:00 PM; Tuesday and Thursday from 7:00 AM to 7:00 PM; Saturday from 8:00 AM to 12:00 PM; and closed on Sundays.
Where is VCA Dunmore Animal Hospital located?
It is located at 1317 East Drinker Street, Dunmore, PA 18512, USA.
Which types of pets does VCA Dunmore Animal Hospital provide care for?
They provide care for Avians, Cats, Dogs, Pocket Pets, and Rabbits.
What services does VCA Dunmore Animal Hospital offer?
They offer advanced care services, allergy and itchy skin relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications/prescriptions, parasite control, wellness exams, physical examinations, preventive care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Are there any health and safety protocols at VCA Dunmore Animal Hospital?
Yes, each VCA hospital, including Dunmore, has health and safety protocols based on best healthcare practices, as well as local and state guidance and regulations.
Does VCA Dunmore Animal Hospital offer any special promotions for new customers?
Yes, new customers can access a Free First Exam coupon through their website.
How can I contact VCA Dunmore Animal Hospital?
You can reach them at their local phone number +1 570-344-7651 or their main phone number +1 570-290-8542.
What nearby hotels are available if I need accommodation when visiting VCA Dunmore Animal Hospital?
Nearby hotels include Dunmore Inn, Baymont by Wyndham Dunmore-Scranton, Holiday Inn Scranton East - Dunmore, and BEST WESTERN PLUS Scranton East Hotel & Convention Center, providing convenient options for accommodation.
Are there any convenient places for refreshments near VCA Dunmore Animal Hospital?
Yes, nearby you can find The Loading Dock Bar & Grill, AL'S Beer Bar, and The Bistro for dining and refreshments before or after your visit.
Where can I find nearby services like gas stations or ATMs when visiting VCA Dunmore Animal Hospital?
Nearby gas stations include Sunoco, Joe's Kwik Mart, AL'S Quick Stop, and there are several Bitcoin ATMs like RockItCoin Bitcoin ATM, LibertyX, and Coinhub Bitcoin ATM available for your convenience.