Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Du Bois, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
503 reviews
5 stars
381
4 stars
51
3 stars
11
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jasmine, Alyssa, and Nick.
Sales Pressure
Some reviews indicated that customers felt pressured into purchasing additional products or services, leading to dissatisfaction.
Efficiency
Several customers noted quick service and efficient processes, particularly in phone upgrades and data transfers.
Billing Issues
Multiple customers reported problems with billing discrepancies and miscommunication regarding promotions, leading to frustration.
Mixed Experiences
While many reviews were positive, there were also significant complaints about unprofessional behavior and unresolved issues.
- BCBrian Copenhaver6 days ago5.0Seth was an amazing help, answering all questions and getting us set up quickly!
- TSTheresa Suplizio6 days ago1.0The salesman was very rude. I was overcharged for my phone. I also repeatedly told him I didn’t want the insurance and he proceeded to belittle me for saying I didn’t want it then put it on anyway. I found out by calling Verizon two days later to double check. So really, I was overcharged for that too. Will not be recommending this store.
- KEKathy EllenbergerDec 28, 20255.0Prompt, courteous service. My questions were answered and the cost turned out to be less than I expected:)
- APAnthony PalumboDec 20, 20255.0Knowledgeable and friendly staff that helped me trade in my iPhone for a new one in a simple process. Those guys at the Verizon store in DuBois deserve a raise!
- VBVickie BradyDec 14, 20255.0Great service , very friendly, and helpful.
Frequently Asked Questions About Verizon
What types of products can I find at the Victra Verizon Authorized Retailer in Du Bois, PA?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Victra Verizon Authorized Retailer in Du Bois?
The store is open Monday through Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.
What services does Victra offer at this Verizon Authorized Retailer location?
Services include new lines, upgrades, new devices, and accessories.
Does Victra Verizon Authorized Retailer in Du Bois offer in-store pickup?
Yes, in-store pickup is available at this location.
What brands of devices and accessories are available at this Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and others.
What payment options are accepted at this Victra Verizon Authorized Retailer?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Victra Verizon store located near any restaurants where I can grab a meal before or after shopping?
Yes, nearby restaurants include Burger King, Eat'n Park, Perkins American Food Co., The Italian Oven Restaurant, Long John Silver's, A&W Restaurants, Ruby Tuesday, and Wendy's.
Are there any retail stores near Victra where I can shop for home improvement or clothing?
Yes, Lowe's Home Improvement and Old Navy are nearby retail stores for home improvement and clothing needs respectively.
What nearby services might be helpful for customers visiting the Victra Verizon store?
Nearby services include DuBois VA Clinic for healthcare, Priority First Federal Credit Union for financial services, and H&R Block for accounting needs.
Does Victra Verizon Authorized Retailer in Du Bois have any special features or amenities for customers?
Yes, the store offers free Wi-Fi, welcomes LGBTQ customers, and provides electronics recycling services.