Geek Squad

3.1
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
10 Quarry Rd, Downingtown, PA
19335, United States

Hours

Reviews

3.1
28 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
1
1 star
11
  • JW
    John Weber
    Nov 11, 2025
    2.0
    My washing machine is too expensive to repair. I had a tech at my house Oct.25th. The diagnostic stated a motor replacement needed. Been trying to follow up just to get confirmation of work order submission. Tech still hasn't updated and call center gives continual run around. I have the extended warranty
  • BB
    Brianna B
    Oct 27, 2025
    5.0
    Came in here with my phone just needing some help to clear up space. Nothing was working. I came across a man who was eggar to assist me. I didn’t even place a ticket in but he probably sensed the look on my face of frustration. He so kindly asked me how he could assist me today & patiently waited for me to finish my rant about my phone. He suggested that I deleted all of the “recently deleted” photos out of my phone and to make sure I was on the newest update. Sounds simple, right? It was something I could have probably googled. But he deserves a 5 star review for his overall customer service. I just want to ensure he is recognized in some way for making my day so much lighter! His name was Chavez. I hope everyone is able to experience this exceptional customer service at this location!
  • KH
    Kenneth Hopton
    Jun 6, 2025
    5.0
    Wanted to simply say "Thank You" to Luke and Sebastian for there FANTASTIC service that was completed at our home regarding TV installation and setup.!! Without their assistance, my wife Kathy and I would have probably been committed to a Mental Hospital because of the overwhelming amount of obstacles and technical issues that were required just to watch television. Now, regarding the professionally installed service, it was nothing short of Top Notch, along with the step-by-step instructions for acquiring the necessary subscription to Amazon to facilitate this request. We now enjoy the desired channels and programs thanks to these professional gentleman.!!! A Million Thanks on behalf of: Kathy and Kenny Hopton Commonwealth Process Services, LLC
  • SA
    sunil ahuja
    Dec 13, 2024
    1.0
    Very poor customer service . Have called customer support, chat , and finally visited store just for a service summary report to claim warranty. Waited 20 min and then was told they will would attend after all the repair appointments are taken care , which could be hours. Spent hours for a 2 min job. Will book a repair appointment not to revisit ..
  • GA
    Gloria Althouse
    Sep 27, 2019
    5.0
    I love Best Buy and the geek squad is the best I have always experienced professionalism and courtesy throughout the store and the geek squad always know how to help and fix your problem.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Downingtown provide?

Geek Squad at Best Buy offers tech repair, setup, and support services including computer, cell phone, appliance, television repair, and data recovery.

Where is Geek Squad located in Downingtown, PA?

Geek Squad is located at 10 Quarry Rd, Spc G1, Downingtown, PA 19335, USA.