Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,799 reviews
5 stars
908
4 stars
445
3 stars
181
2 stars
52
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and delivery, including problems with items being out of stock or delivery attempts being missed.
Return Policy
The return policy received significant negative feedback, with many customers expressing frustration over strict time limits and lack of flexibility.
Store Experience
Store cleanliness and organization were generally appreciated, but some customers noted that staff availability and attentiveness varied greatly.
- CTCheyne Tekel5 days ago5.0Always friendly service and help retrieving best pricing - staff are cool, selection is decent.
- JWJustin WestDec 10, 20251.0I had a bit of trouble upgrading my phone the gentleman who helped me was very nice and professional, but Best Buy didn’t not have an exchange on hand in store or ONLINE anywhere so I was forced to downgrade my original phone. It’s pretty sad to see a company like Best Buy clearly violating their own corporate policy. I’d suggest you trade in or upgrade elsewhere.
- CGCedric GeorgeDec 8, 20255.0After having a lost TV before delivery, I traveled 1 hour to this store to pickup a Hisense u8n . After sharing my experience with the lost delivery, Anthony/Tony helped me sort through the open box section to find the TV I came for. After moving many boxes, looking all over for missing stand and remote and more I was able to get the TV ! Highest recommendation to work with Tony, and this store for anyone looking for a TV.
- CRCris R.SDec 7, 20255.0I recently visited Best Buy and had an amazing experience thanks to Emily, who helped me find exactly what I was looking for. She was incredibly knowledgeable about the latest tech, answered all my questions, and made sure I got the best deal on my new tv,headphones and speaker. Emily went above and beyond in providing great customer service, and her friendly attitude made the shopping experience so so so so soooooo much better. I’ll definitely be coming back to Best Buy, and I highly recommend asking for Emily if you want the best of the best experience ever she will make sure you have a great shopping experince
- SHsaeed harbDec 4, 20255.0Five-Star Experience Thanks to Manager Mike! I recently visited the Best Busy store and had an absolutely exceptional experience, all thanks to the store manager, Mike. He is truly awesome and goes above and beyond to provide the best customer service I have encountered in retail. Mike was incredibly helpful from the moment I approached him. He didn't just point me in the right direction; he took the time to understand exactly what I needed and provided knowledgeable, personalized recommendations. He was patient, professional, and genuinely committed to ensuring I left the store completely satisfied. His attitude and willingness to assist make him stand out. It’s clear that Mike sets a high standard for service at this location. If you are shopping at Best Busy and need assistance, look for Mike—he is the definition of great customer service and deserves all the praise!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Downingtown, PA?
Best Buy in Downingtown is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at the Downingtown location?
Best Buy in Downingtown offers curbside pickup for your convenience.
What types of products can I shop for at Best Buy Downingtown?
You can shop for TVs, computers, appliances, cameras, home electronics, video games and more at Best Buy Downingtown.
Can I get expert advice and support services at Best Buy Downingtown?
Yes, Best Buy provides expert advice, Geek Squad support, and same-day pickup services.
Is there an option for electronics repair services at Best Buy Downingtown?
Yes, Best Buy Downingtown offers service and repair for electronics.
What payment methods does Best Buy Downingtown accept?
Best Buy accepts debit cards and paychecks. They do not require cash only payments.
Are there opportunities for recycling electronics at Best Buy Downingtown?
Yes, Best Buy Downingtown provides electronics recycling services.
What grocery store is located near Best Buy Downingtown?
Wegmans, a grocery store with pharmacy and liquor services, is located nearby and is convenient for customers combining their shopping trips.
Where can I find food and dining options near Best Buy Downingtown?
Nearby dining options include Five Guys for burgers, Melt Shop for American cuisine, and Starbucks for coffee, all great choices before or after your visit to Best Buy.
What entertainment and retail stores are close to Best Buy Downingtown?
Close by you can find Redbox for video and game rentals, GameStop for video games and hobbies, and Brandywine Square - GameStop arcade for family fun.