Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.4
56 reviews
5 stars
20
4 stars
15
3 stars
4
2 stars
1
1 star
16
- SSSara StrohlOct 14, 20251.0Absolutely terrible! Took my Apple Watch down because it was not holding charge mind you my watch is only 5 months old! When I took it to T-Mobile they told me I had to bring it to geek squad to do a diagnostic on it well I went to Dickson city geek squad and the guy behind the counter Jose was absolutely the worst person to ever deal with! He had very poor customer service care, my daughter and I both heard him talking to another employee about us! Very very disrespectful especially for having a job in customer service! There were two appointments at 5:20 pm and they didn’t show I asked him how long I’d have to waite before he can help me he said 10 minutes well Took him a good hour before actually helping me! After he finally did look at it he ran a test and said there was nothing wrong with it but when I took it back to T-Mobile they even said there was something definitely wrong with it for it not to hold charge for more than two hours! T-Mobile gave my apple support number and I am now in communication and will deal with them from now on over geek squad! Unless you enjoy poor customer service stay away from geek squad!
- XBX' BeskarJun 17, 20241.0Charge you for services they don't actually do. Complete rip off...take your business elsewhere.
- TRTony RFeb 20, 20215.0Employee Lyle from product replacement/repair, I hope you see this. I hope your boss does as well. You turned my customer experience from a 1 into a 5. Thank you for listening to a customers unique situation, and taking the extra step to investigate. You're very professional and kept my loyalty to BestBuy.
- TMTravis MulhollandSep 2, 20201.0Been waiting two months for a replacement tv that we purchased brand new in February that just stoped working in June and all We get is the run around complete bull
- CCCollin CarneyNov 28, 20191.0Was told when I made the appointment the service I nee needed would be free then after driving over an hour to get there (Day Of) I was told the charge would be $40 BAD BUSINESS TACTICS BEST BUY!!!!!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 959 Viewmont Dr provide?
Geek Squad offers tech repair, setup, and support including cell phone repair, computer repair, data recovery, appliance repair, and television repair services.
How can I schedule a service appointment with Geek Squad in Dickson City, PA?
You can schedule service either in the store at 959 Viewmont Dr or online via their Best Buy store webpage.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in Dickson City?
You can reach Geek Squad at +1 570-346-8977 for inquiries or to schedule an appointment.
Where is Geek Squad located in Dickson City, PA?
Geek Squad is located at 959 Viewmont Dr, Dickson City, PA 18519, United States.
Are there other technology-related stores near Geek Squad?
Yes, Best Buy, an electronics and appliance store, is nearby, providing customers with options for purchasing tech products and accessories.
What nearby services can I use for shipping and deliveries when visiting Geek Squad?
There are several UPS Access Point locations and UPS Alliance Shipping Partners nearby for convenient vehicle shipping and courier services.
Are there any outdoor or sporting goods stores close to Geek Squad?
Gander Mountain and Gander Outdoors of Dickson City are nearby, offering outdoor gear and adventure sports supplies, ideal if you want to shop for outdoor equipment before or after your visit.
What dining options are close to Geek Squad?
Nearby restaurants like Charlie Browns Steakhouse and Hibachi Grill & Buffet offer dining choices if you want to grab a meal around your visit to Geek Squad.
Where can I find accommodations near Geek Squad in Dickson City?
There are several hotels nearby including Fairfield Inn & Suites by Marriott Scranton, Pillar Hotel and Resorts, and Residence Inn by Marriott Scranton, ideal for customers visiting from out of town.