Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,555 reviews
5 stars
1,368
4 stars
608
3 stars
258
2 stars
107
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unresponsive employees.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies.
Delivery Issues
Numerous complaints about delivery service, including cancellations and poor communication.
Store Cleanliness
Generally positive remarks about store cleanliness and organization.
Staff Knowledge
Staff knowledge varied; some employees were praised for their expertise while others were criticized for being uninformed.
- DRDANNIELLE ROSSNov 12, 20255.0Purchased 3 major appliances a few weeks ago. The delivery was today. The sales woman was awesome. She knew her stuff and the transaction was flawless. Her name is KC, not sure I spelled it correctly. She made sure we had all the accessories for the install and made sure we had the stacking kit so when the install happened we had everything we needed. She spent a lot of time with us on a Saturday for this transaction. Today, after the install company was late, Tye helped us to do a price match and escalate the timing issue with the install. The delivery was originally scheduled from 1-4 and the 3rd party installation company called at 2 pm saying they would not be there until 4:30. Tye was very empathic considering I took a half day to be home to be home for the 1-4 installation window. Other than the installation company, install inc, being late they were very good with the delivery and installation of a dishwasher, washer and gas dryer. They were very personable and knowledgeable. The only issue I have is that you cannot call the store directly any longer. I could of completed my transactions over the phone but whenever you call the local number you get rerouted to an offshore call center.
- KRKerry RobinsonNov 12, 20255.0The guy who sold me my Samsung tv was professional and even carried the tv out for someone raised a good kid with manners ty.
- AAAprilNov 7, 20251.0I was given the wrong item and you can no longer call the store and speak to anyone. Call service only which is absolutely NO help!!!!!!!
- MSMatthew StetchakOct 30, 20255.0Ordered online and went to pick up. Literally 30 mins from ordering online to the TV being in the back of my truck.
- DPDoreen POct 23, 20255.0Delivery of TV by Russ and his coworker was great. Russ phoned with the time window and phoned when they arrived at our home. They handled the TV with care and were very personable and considerate. Good people. Scranton/Wilkes Barre PA store area.
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 959 Viewmont Dr offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same-day pickup, and Geek Squad support.
What are the operating hours for Best Buy in Dickson City, PA?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy provide curbside pickup services?
Best Buy offers curbside pickup services to customers.
Can I get my electronics repaired at this Best Buy location?
Yes, this Best Buy has Geek Squad service and provides electronics repair services in-store.
What forms of payment does Best Buy accept at this location?
Best Buy accepts debit cards and check payments; cash-only payments are not required.
Does Best Buy accept electronics for recycling?
Yes, Best Buy offers electronics recycling services at this location.
Which nearby stores can I visit along with Best Buy in Dickson City?
Nearby stores include Raymour & Flanigan Furniture and Mattress Store, Gander Outdoors of Dickson City, and JCPenney department store.
Are there nearby services where I can get automotive care while visiting Best Buy?
Yes, Firestone Complete Auto Care and Sears Auto Center are nearby for automotive service needs.
What entertainment or dining options are close to Best Buy?
You can enjoy dining at Buffalo Wild Wings or try an escape room experience at All In Adventures Escape Rooms near Best Buy.
How can I find Best Buy using public transportation or navigate the area?
Best Buy is located near popular retail and service spots in Dickson City, making it easy to reach; you can also visit nearby UPS Access Point for delivery services if needed.