Mixed reviews on customer service; some found staff helpful and knowledgeable, while others experienced long wait times and unhelpful interactions.
Product Availability
Customers noted a good selection of items, but some reported that specific products were out of stock or not available.
Geek Squad Experience
Feedback on Geek Squad services was varied, with some praising their assistance while others faced challenges with communication and service fulfillment.
Store Environment
The store was generally described as clean and well-stocked, but some customers noted issues with employee availability and engagement.
RR
Rochelle
6 days ago
5.0
Love Best Buy. They got everything I want or need and the prices are decent.
RP
Rhino Plumber
Jan 3, 2026
1.0
As a commercial account for Verizon, I just hate dealing with Verizon to begin with. No at this Best Buy they have one guy. Who didn’t even recognize I was there. Sat and talked with some people about watch bands for over 25 mins. No one else in the store can help you but this one guy. Right. Just dumb. Waste of time. Verizon and Best Buy just are bad places for anything customer related.
DR
Danielle Renai
Dec 30, 2025
5.0
Drove an hour or so away to pick up a specific item in stock to have just in time for Christmas. Thanks for everything!
BA
B A
Dec 15, 2025
1.0
So understaffed and the ones that are there are uninterested in helping. Stood around for 20 min waiting for someone to help. Asked 3 people who worked there for help and they said “not my department but I’ll send someone over”. Obviously no one came yet there they were standing around chatting and on their phones!
GG
George
Dec 3, 2025
1.0
We purchased a dishwasher here in October and have had an horrible experience with this Best Buy. Especially the poor communication between departments. The delivery/installation entity that is Geek Squad or whatever company they outsource with, have been extremely challenging.
Starting from day 1, they delivered the wrong dishwasher, had to circle back to change them out. Then They informed us that they could not install due to a valve that could not connect to their hose system. I changed the valve out and we attempted to reschedule 5 times between the store and main customer service line. The dishwasher has been in the same spot since they delivered it.
It’s been over a month and a half since delivery and they have not returned to install it, even though this was part of the deal to get the warranty.
Ultimately, we have decided to return the dishwasher and purchase a dishwasher from a different store. Won’t be coming back here anytime soon.
What types of products can I find at Best Buy in Cranberry Township?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Cranberry Township.
What are the store hours for Best Buy in Cranberry Township?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Cranberry Township offer curbside pickup services?
Best Buy offers curbside pickup services to make your shopping convenient and contact-free.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support and service repair are available at Best Buy Cranberry Township for expert assistance.
What payment methods are accepted at Best Buy in Cranberry Township?
Best Buy accepts debit cards and checks, and it does not require cash-only payments.
Does Best Buy Cranberry Township offer electronics recycling services?
Yes, this Best Buy location provides electronics recycling to help you dispose of your devices responsibly.
Are appointments required for shopping or services at Best Buy Cranberry Township?
No, appointments are not required for in-store shopping or services at this location.
What other stores are near Best Buy Cranberry Township for shopping variety?
Nearby you can find Claire's for fashion accessories, Lumber Liquidators for flooring, and Plato's Closet for women's clothing and thrift shopping.
Are there dining options near Best Buy Cranberry Township where I can eat before or after shopping?
Yes, nearby restaurants include Pizza Roma Family Restaurant and Monte Cello's Cranberry where you can enjoy pizza and Italian cuisine after your visit.
What entertainment or leisure stores are located near Best Buy Cranberry Township?
You can visit Barnes & Noble bookstore and coffee shop, Toys"R"Us toy store, and various sporting goods stores like DICK'S Sporting Goods for leisure shopping.