Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.
Product Knowledge
Several reviews highlighted the staff's product knowledge, particularly in tech-related areas, but there were also complaints about employees lacking expertise.
Store Experience
Customers noted a clean and well-stocked store, but many expressed frustration over poor service and long wait times for assistance.
Geek Squad Issues
Multiple reviews mentioned dissatisfaction with Geek Squad services, including unhelpful support and issues with membership benefits.
Return Policy
Customers expressed frustration with the return policy, particularly regarding restocking fees and difficulties in processing returns.
JB
Justin Blakeslee
Nov 5, 2025
5.0
Cole is awesome -I rarely do a Google review plus email the manager but he’s the GOAT of Best Buy employees thanks for helping make it a quick trip and for steering me to the best value for my needs which you quickly asked questions to understand! Regards, JB
ND
Nick Ditizio
Nov 4, 2025
4.0
Went to the gate squad. It was great.
DB
Donald Bohach
Oct 29, 2025
4.0
I don't go here often but my most recent visit was a nice improvement from past visits. Staff was helpful and stock seems to be plentiful and better than in the past.
TC
tyler chubarov
Oct 27, 2025
5.0
Went in to but a new router. Cash was the employee who helped me. He was new but very knowledgeable and the couple questions he didn't know, he sought out another employee for the answers. I'm not very tech savvy and he made was is a stressful purchase for me as easy as it could be.
LB
Lorri Baldelli
Oct 20, 2025
2.0
Wow so disappointing, Microsoft won't work and he couldn't help. Left with a computer not working. Microsoft did not get hacked yesterday!!! That was their excuse
What types of products can I find at Best Buy in Cranberry Township?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Cranberry Township.
What are the store hours for Best Buy in Cranberry Township?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Cranberry Township offer curbside pickup services?
Best Buy offers curbside pickup services to make your shopping convenient and contact-free.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support and service repair are available at Best Buy Cranberry Township for expert assistance.
What payment methods are accepted at Best Buy in Cranberry Township?
Best Buy accepts debit cards and checks, and it does not require cash-only payments.
Does Best Buy Cranberry Township offer electronics recycling services?
Yes, this Best Buy location provides electronics recycling to help you dispose of your devices responsibly.
Are appointments required for shopping or services at Best Buy Cranberry Township?
No, appointments are not required for in-store shopping or services at this location.
What other stores are near Best Buy Cranberry Township for shopping variety?
Nearby you can find Claire's for fashion accessories, Lumber Liquidators for flooring, and Plato's Closet for women's clothing and thrift shopping.
Are there dining options near Best Buy Cranberry Township where I can eat before or after shopping?
Yes, nearby restaurants include Pizza Roma Family Restaurant and Monte Cello's Cranberry where you can enjoy pizza and Italian cuisine after your visit.
What entertainment or leisure stores are located near Best Buy Cranberry Township?
You can visit Barnes & Noble bookstore and coffee shop, Toys"R"Us toy store, and various sporting goods stores like DICK'S Sporting Goods for leisure shopping.