Best Buy

4.1
2123 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1000 Cranberry Square Dr, Cranberry Township, PA
16066, United States

Hours

Reviews

4.1
2,123 reviews
5 stars
1,110
4 stars
495
3 stars
246
2 stars
101
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff helpful and knowledgeable, while others experienced long wait times and unhelpful interactions.

Product Availability

Customers noted a good selection of items, but some reported that specific products were out of stock or not available.

Geek Squad Experience

Feedback on Geek Squad services was varied, with some praising their assistance while others faced challenges with communication and service fulfillment.

Store Environment

The store was generally described as clean and well-stocked, but some customers noted issues with employee availability and engagement.
  • RR
    Rochelle
    6 days ago
    5.0
    Love Best Buy. They got everything I want or need and the prices are decent.
  • RP
    Rhino Plumber
    Jan 3, 2026
    1.0
    As a commercial account for Verizon, I just hate dealing with Verizon to begin with. No at this Best Buy they have one guy. Who didn’t even recognize I was there. Sat and talked with some people about watch bands for over 25 mins. No one else in the store can help you but this one guy. Right. Just dumb. Waste of time. Verizon and Best Buy just are bad places for anything customer related.
  • DR
    Danielle Renai
    Dec 30, 2025
    5.0
    Drove an hour or so away to pick up a specific item in stock to have just in time for Christmas. Thanks for everything!
  • BA
    B A
    Dec 15, 2025
    1.0
    So understaffed and the ones that are there are uninterested in helping. Stood around for 20 min waiting for someone to help. Asked 3 people who worked there for help and they said “not my department but I’ll send someone over”. Obviously no one came yet there they were standing around chatting and on their phones!
  • GG
    George
    Dec 3, 2025
    1.0
    We purchased a dishwasher here in October and have had an horrible experience with this Best Buy. Especially the poor communication between departments. The delivery/installation entity that is Geek Squad or whatever company they outsource with, have been extremely challenging. Starting from day 1, they delivered the wrong dishwasher, had to circle back to change them out. Then They informed us that they could not install due to a valve that could not connect to their hose system. I changed the valve out and we attempted to reschedule 5 times between the store and main customer service line. The dishwasher has been in the same spot since they delivered it. It’s been over a month and a half since delivery and they have not returned to install it, even though this was part of the deal to get the warranty. Ultimately, we have decided to return the dishwasher and purchase a dishwasher from a different store. Won’t be coming back here anytime soon.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Cranberry Township?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Cranberry Township.

What are the store hours for Best Buy in Cranberry Township?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.