Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Columbia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1786 Columbia Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
294 reviews
5 stars
273
4 stars
8
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chad and Austin received numerous praises for their exceptional customer service, being described as knowledgeable, helpful, and friendly.
Professionalism
Many customers highlighted the professionalism of the staff, particularly Chad and Austin, who made the purchasing and upgrading processes smooth and efficient.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding billing issues and unhelpful staff, indicating inconsistency in service.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, which contributed to their confidence in making purchases.
- TCTheresa Cleghorn1 day ago5.0Chad was amazing! He should be wearing a cape with an S on his chest! THE CHAD IS GREAT!!!
- MWMichaela WhelanJan 3, 20265.0Chad helped me with my new phone today and was extremely patient and helpful, he helped me get the phone I wanted and made the experience very easy! I’m very grateful!
- AAAndrewJan 1, 20264.0Had an issue steming from a misunderstanding with a different staff member here at this location went back in the next day and Jailene I believe her name was, was a fantastic help in fixing the issues and got the resolution I wanted
- JWJoanne WhiteDec 23, 20255.0Chad was extremely helpful as I went in with a phone that wouldn’t text, of all things!!! Not a simple fix either! After much ado, he got it to work again. Highly recommend his expertise and kind demeanor right before the holidays too!
- JJJordanDec 19, 20255.0Had an amazing experience with my upgrade, Chad took good care of me and made sure there was no hassle. He was able to get me the phone i needed and was very professional. He even helped with my car when the update process was done. I will definitely recommend Chad to anybody that needs help at verizon that dude should get a raise!!! 🙂
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Columbia offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon Wireless Zone at 1786 Columbia Ave?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in the store or curbside at Verizon Columbia?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What brands does Verizon Wireless Zone in Columbia carry?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
Does Verizon Columbia provide deals or promotions?
Yes, you can find today's best deals by visiting their offers page at http://wirelesszone.com/offers/.
How can I contact Verizon Wireless Zone in Columbia?
You can call them at +1 717-992-4132 or email info@wirelessnationusa.com for inquiries.
How can nearby places like Weis Markets and Rite Aid help when visiting Verizon Columbia?
You can combine your Verizon visit with errands like grocery shopping at Weis Markets or picking up prescriptions at Rite Aid, both conveniently close by.
What local dining options are near Verizon Wireless Zone in Columbia?
Nearby you can enjoy meals at Vecchia Sicilia Pizza Shop for Italian cuisine, New Yang's Garden for Chinese food, or grab a quick bite at McDonald's.
Are there fitness and health facilities near Verizon Columbia?
Yes, Planet Fitness gym and Columbia Regional Health Center at St. Anne's Retirement Community are close, useful for a workout or medical needs before or after your visit.
What online resources and apps can help me manage my Verizon Wireless services?
You can use the My Verizon app available on the Apple Store to schedule appointments, manage your account, and more.