Best Buy

3.9
1675 reviews
Best Buy Logo
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Business Details

400 Front St, Collegeville, PA
19426, United States
(610) 409-7879
https://stores.bestbuy.com/pa/collegeville/400-front-st-1193.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
400 Front St, Collegeville, PA
19426, United States

Hours

Reviews

3.9
1,675 reviews
5 stars
849
4 stars
380
3 stars
161
2 stars
81
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and knowledgeable staff, there were numerous complaints about poor service, lack of assistance, and unhelpful interactions.

Product Availability

Customers frequently noted low stock levels and issues with product availability, leading to frustration when items were not in stock or when promised deliveries were delayed.

Geek Squad Issues

Several reviews highlighted problems with Geek Squad services, including missed appointments, poor communication, and inadequate support for technical issues.

Return Policy Concerns

Customers expressed dissatisfaction with the return policy, particularly regarding the limitations and complications faced when attempting to return items.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent interactions while others reported significant frustrations, indicating inconsistency in service quality.
  • VK
    Vyacheslav Kononenko
    5 days ago
    1.0
    Ordered LG Gas stove more than a month ago on Black Friday, waited so long and got my order finally cancelled. They said that LG does not make it on this color much so shortage. Went to lg.com ordered it online estimated delivery in 3 days, will be delivered to my home address and better price that bestbuy. Just canceled their credit card. Never ever again. I am syurprised how they stay in business, I definitely will remember this for long time. Good job loosing another customer!
  • CB
    Carlos Benavides
    Dec 30, 2025
    5.0
    Buenos en tecnología y actualidad
  • AC
    Aaron Ciabattoni
    Dec 22, 2025
    5.0
    We were asked as soon as we walked in what we were looking for and pointed in the right direction we didn't spend more than 10 minutes in the store thanks to the helpful employees that work there
  • RC
    Robert C
    Dec 12, 2025
    5.0
    The staff here is very knowledgeable and friendly. They help me find whatever I am looking for and the store is well stocked.
  • NC
    Natalie Canning
    Dec 11, 2025
    5.0
    I found the Collegeville location to be so pleasant and helpful!! Had to switch set up to Windows 11! I am not really computer savvy but they were so patient and explained. Made it so easy. Cleaned up my laptop and it's great!! Will be back there to buy whatever I need!! Also, very accommodating with Geek Squad appointments!!
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Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Collegeville?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Collegeville.

What are the store hours for Best Buy in Collegeville?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.