Best Buy

3.9
1649 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
400 Front St, Collegeville, PA
19426, United States

Hours

Reviews

3.9
1,649 reviews
5 stars
831
4 stars
377
3 stars
159
2 stars
81
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude or unhelpful.

Product Availability

Customers frequently noted low stock levels and issues with product availability, leading to frustration.

Return Policy

The return policy received negative feedback, with many customers expressing dissatisfaction with its strictness and lack of flexibility.

Geek Squad Reliability

Experiences with Geek Squad were inconsistent, with some praising their service while others reported delays and poor communication.

Sales Practices

Concerns were raised about misleading sales practices, particularly regarding membership benefits and price matching.
  • LR
    Larry Redmond
    2 days ago
    1.0
    Ordered tv on 20th. Not one person has contacted me to tell me when delivery is !
  • NA
    Nick Amenta
    Nov 16, 2025
    5.0
    Employees Tahj and Scotty did a great job helping me complete a purchase. Great customer service from start to finish.
  • JD
    Joey Det
    Nov 15, 2025
    5.0
    Excellent customer service always buy all my electronics and appliances from here never had a bad experience at this location.
  • YZ
    yakov zilberman
    Nov 8, 2025
    5.0
    The purchase was not lost or misplaced. The box was not damaged. Sadly, lately it is an absolute win.
  • AP
    Alston Pownall
    Nov 1, 2025
    1.0
    Do not buy any gifts here they have a terrible return policy. Manager looks like he’s 18 years old, must be hard to find employees to work at this bad establishment. Just avoid Best Buy if possible, Amazon is way better with better return policies. Apparently it was my fault that there was a fire on 422 and Best Buy closed because of it. That was my only chance to return the item within the return date time frame due to my wife giving birth. Then on top of it they try to sell you a membership for 50$ to get 100$ store credit instead of my full return amount. All they care about is stealing your money. Best advice I could give is to just shop on Amazon.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Collegeville?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Collegeville.

What are the store hours for Best Buy in Collegeville?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.