Business Details
About
Cell Phone StoreTCC
TCC Center Valley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2960 Center Valley Pkwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.4
386 reviews
5 stars
314
4 stars
15
3 stars4
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some representatives like Chris and Brian received high praise, while others like Will and Brian were criticized for being rude and dismissive.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of staff members, particularly Chris and Brian, who provided clear explanations and assistance.
Store Experience
Customers expressed frustration with the store being a third-party retailer rather than a corporate Verizon store, leading to confusion and poor service.
Overall Satisfaction
While some customers had excellent experiences, others reported feeling uncomfortable and dissatisfied, indicating inconsistency in service quality.
- AJAmy Josar6 days ago5.0Javier was so polite & helpful! I came in not quite knowing if I wanted to upgrade, but there was such a great deal that it was worth it.
- AAAvaDec 14, 20251.0I never have issues with customer service representatives, and also never feel the need to leave a review, but today my night was ruined after my encounter with Will. He was the only representative tonight, 12/14 at 430pm. Was extremely clear that he only cared about making commission off me and not about any of the questions that I had about the phone I was looking to buy. When I asked how to find the information online, he did not help me at all, immediately dismissed me and basically told me to leave. Completely ending the conversation. I have been a loyal customer of Verizon for going on 6 years but this interaction has me thinking that it might be time for a change in providers. Cannot believe how poor my interaction was and that these representatives act this way. Disappointed is an understatement!
- CBCraig ButlerJul 28, 20255.0Nick did a great job with me today giving me great service and quality products. I'm so thankful for his help.
- DHDwight HollowayMar 24, 20211.0Horrible customer service, my advice would be to go to an actual Verizon store not this TCC. The guy who attempted to help us was extremely rude, and seemed bothered that we had questions about the right phone and how it would impact the monthly bill. I will not come here again.
Frequently Asked Questions About Verizon
What products and brands does Verizon Center Valley offer?
Verizon Center Valley offers a wide range of products including smartphones, tablets, wireless devices, accessories, and home internet. Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon Center Valley?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Center Valley located?
Verizon Center Valley is located at 2960 Center Valley Pkwy, Ste 744, Center Valley, PA 18034, USA.
What services does Verizon Center Valley provide?
They offer services such as prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, in-store pickup, and Verizon home internet among others.
Does Verizon Center Valley offer pickup options?
Yes, Verizon Center Valley offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or manage my Verizon services?
You can schedule appointments or manage your Verizon services using the My Verizon app or by visiting their appointment website at https://www.tccrocks.com/appointments/.
What is the phone number to contact Verizon Center Valley?
You can reach Verizon Center Valley at +1 610-841-9606.
What nearby retail stores can I visit after shopping at Verizon Center Valley?
After visiting Verizon Center Valley, you can explore nearby stores like Aerosoles for shoes, New York & Company for women's clothing, New Balance for sportswear, and Charming Charlie for fashion accessories.
Are there nearby dining options near Verizon Center Valley?
Yes, nearby dining options include Bar Louie for American cuisine, Pacifico for Latin American dishes, and Torre Restaurant for Mexican food and drinks.
What nearby services can complement my visit to Verizon Center Valley?
You can visit nearby services such as Hair by Lindsey Woodward salon, Hand & Stone spa for relaxation, and Center Valley Solar Power Solutions for home energy needs.