Verizon

4.4
393 reviews

About

Cell Phone StoreTCC
TCC Center Valley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2960 Center Valley Pkwy.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2960 Center Valley Pkwy, Center Valley, PA
18034, United States

Hours

Reviews

4.4
386 reviews
5 stars
314
4 stars
15
3 stars
4
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some representatives like Chris and Brian received high praise, while others like Will and Brian were criticized for being rude and dismissive.

Staff Knowledge

Several customers highlighted the knowledge and helpfulness of staff members, particularly Chris and Brian, who provided clear explanations and assistance.

Store Experience

Customers expressed frustration with the store being a third-party retailer rather than a corporate Verizon store, leading to confusion and poor service.

Overall Satisfaction

While some customers had excellent experiences, others reported feeling uncomfortable and dissatisfied, indicating inconsistency in service quality.
  • AJ
    Amy Josar
    6 days ago
    5.0
    Javier was so polite & helpful! I came in not quite knowing if I wanted to upgrade, but there was such a great deal that it was worth it.
  • AA
    Ava
    Dec 14, 2025
    1.0
    I never have issues with customer service representatives, and also never feel the need to leave a review, but today my night was ruined after my encounter with Will. He was the only representative tonight, 12/14 at 430pm. Was extremely clear that he only cared about making commission off me and not about any of the questions that I had about the phone I was looking to buy. When I asked how to find the information online, he did not help me at all, immediately dismissed me and basically told me to leave. Completely ending the conversation. I have been a loyal customer of Verizon for going on 6 years but this interaction has me thinking that it might be time for a change in providers. Cannot believe how poor my interaction was and that these representatives act this way. Disappointed is an understatement!
  • CB
    Craig Butler
    Jul 28, 2025
    5.0
    Nick did a great job with me today giving me great service and quality products. I'm so thankful for his help.
  • DH
    Dwight Holloway
    Mar 24, 2021
    1.0
    Horrible customer service, my advice would be to go to an actual Verizon store not this TCC. The guy who attempted to help us was extremely rude, and seemed bothered that we had questions about the right phone and how it would impact the monthly bill. I will not come here again.

Frequently Asked Questions About Verizon

What products and brands does Verizon Center Valley offer?

Verizon Center Valley offers a wide range of products including smartphones, tablets, wireless devices, accessories, and home internet. Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.

What are the store hours for Verizon Center Valley?

The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.