Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Brentwood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4225 Brownsville Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
723 reviews
5 stars
680
4 stars10
3 stars5
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and knowledgeable, particularly highlighting Justin, Doug, and Dylan.
Professionalism
Several reviews noted the professionalism of the staff, with specific mentions of employees like Cameron and John.
Positive Experiences
A significant number of customers reported great experiences, often mentioning the ease of upgrading or switching services.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues and setup, especially for those who are not tech-savvy.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to upselling and customer service issues.
- AFA. FernandezNov 15, 20251.0Walked into a brick and mortar store to be told to call a 1800 number.
- NBNicholas BohonekNov 7, 20255.0They saved me money and got me a new phone 5 stars
- BWBud WaxterNov 5, 20251.0Need to have more than 1 staff member. Rediculous to stand because no one can take care of you do to lack of staff
- MBMark BloydOct 28, 20253.0I recently had a rep come to my home and sell me on switching to Fios. Most of the experience has been pretty good, except that I can't get my military discount that they assured me I would get after everything was done and I signed up. Apparently you can only sign up for it via the website, and that isn't working. It takes me through all of the steps and then says sorry, with no option but to start over. I've done that multiple times without any luck, even with help via chat. I called this location, and it seems their hands are tied, as well. I know it isn't their fault, but thought I should make others aware of the issue.
- THTim HoyleOct 23, 20255.0Wouldnt recomend going here. Was lied to by Cameron. Went in to get a new phone. Told them just wanted a new phone. Didnt want any insurance anything. My bill was 143 a month when I walked in. 6 days later get my notice of upcoming bill. 309.57. Paid 250.00 while at store. O stars. The 5 star review was not posted by me. He gave himself a 5 star reviee
Frequently Asked Questions About Verizon
What products and services does Verizon at 4225 Brownsville Rd offer?
Verizon at 4225 Brownsville Rd offers smartphones, tablets, Verizon home internet, wireless devices, mobile accessories, prepaid plans, bill payments, business accounts, and more, including 5G service and device protection plans.
What are the store hours for Verizon in Brentwood?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
Which smartphone brands are available at Verizon in Brentwood?
This Verizon store offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment with Verizon at 4225 Brownsville Rd?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/ for convenient service bookings.
Does Verizon offer protection plans for mobile devices?
Yes, Verizon provides Total Mobile Protection and Verizon Protect plans to keep your devices covered.
What community impact does Verizon Brentwood support?
Proceeds from every purchase at Verizon Brentwood go directly toward doing good in the local community.
Are there nearby places where I can get a haircut before or after visiting Verizon?
Yes, nearby you have Great Clips and Bad Apple Salon for your hair care needs, making it convenient to combine your visit with grooming services.
Is there a bank nearby Verizon Brentwood for financial transactions?
Yes, PNC Bank is located nearby and offers banking services and ATMs for your financial needs during your visit.
What health and medical services are available near Verizon at 4225 Brownsville Rd?
Nearby health services include Smile Homecare, Quest Diagnostics laboratory, Priority STD Testing Pittsburgh, and Safemoon Home Care LLC for various medical and personal care needs.