Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Brentwood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4225 Brownsville Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
715 reviews
5 stars
671
4 stars10
3 stars5
2 stars1
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Justin, Doug, and Dylan.
Mixed Experiences
While some customers had excellent experiences, others reported issues with billing, upselling, and rude service from certain employees.
Staffing Issues
Several reviews mentioned a lack of staff during busy times, leading to longer wait times and frustration for customers.
Promotions and Billing
Customers expressed confusion and dissatisfaction regarding unexpected charges and issues with promotions, particularly related to new phone purchases.
- SCSarah ChambersDec 18, 20251.0Went to Verizon for the Black Friday sale on that Saturday. Spent four hours they were trying to set up two iPhones and two watches that were told we’re going to be no charge due to the promotion…..And now we just got our first bill in the mail and they’re charging us for the phones and the watches. They’re charging us for a eSIM We never received for a galaxy phone? We were told our bill was going to be a little bit higher this month about 180 And we got hit with all these random fees too so now they’re telling us we owe $420?
- LKLauren KrivoDec 17, 20255.0Doug helped me save money on my bill than you
- 555710 5710Nov 22, 20255.0Doug is the guy
- AFA. FernandezNov 15, 20251.0Walked into a brick and mortar store to be told to call a 1800 number.
- BWBud WaxterNov 5, 20251.0Need to have more than 1 staff member. Rediculous to stand because no one can take care of you do to lack of staff
Frequently Asked Questions About Verizon
What products and services does Verizon at 4225 Brownsville Rd offer?
Verizon at 4225 Brownsville Rd offers smartphones, tablets, Verizon home internet, wireless devices, mobile accessories, prepaid plans, bill payments, business accounts, and more, including 5G service and device protection plans.
What are the store hours for Verizon in Brentwood?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
Which smartphone brands are available at Verizon in Brentwood?
This Verizon store offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment with Verizon at 4225 Brownsville Rd?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/ for convenient service bookings.
Does Verizon offer protection plans for mobile devices?
Yes, Verizon provides Total Mobile Protection and Verizon Protect plans to keep your devices covered.
What community impact does Verizon Brentwood support?
Proceeds from every purchase at Verizon Brentwood go directly toward doing good in the local community.
Are there nearby places where I can get a haircut before or after visiting Verizon?
Yes, nearby you have Great Clips and Bad Apple Salon for your hair care needs, making it convenient to combine your visit with grooming services.
Is there a bank nearby Verizon Brentwood for financial transactions?
Yes, PNC Bank is located nearby and offers banking services and ATMs for your financial needs during your visit.
What health and medical services are available near Verizon at 4225 Brownsville Rd?
Nearby health services include Smile Homecare, Quest Diagnostics laboratory, Priority STD Testing Pittsburgh, and Safemoon Home Care LLC for various medical and personal care needs.