Verizon

4.7
206 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Berwyn’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
535 Lancaster Ave, Berwyn, PA
19312, United States

Hours

Reviews

4.7
203 reviews
5 stars
185
4 stars
4
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided clear explanations and options without being pushy.

Transparency Issues

Some customers expressed frustration over unexpected fees and a lack of transparency regarding costs associated with phone purchases.

Staff Knowledge

Customers frequently mentioned the staff's expertise and ability to resolve technical issues effectively.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service and rude staff, indicating inconsistency in customer experiences.
  • MR
    Matthew Robertson
    Oct 17, 2025
    5.0
    I wanted to express my gratitude for the job Will Bowling does out of this store. I have known Will for years now and has always been upfront and patient with asking me about my phone needs even when I was with another carrier. Because of that persistence I gave him an opportunity and very grateful that I did. Not only is my phone through Verizon but brought on 8 family lines with Will as well because of the customer service that he provides me. Will will always be my go to for anything phone related and will recommend him to anyone else as well. Thank you for the great job you do Will day in and day out.
  • JR
    Jacqueline Register
    Oct 14, 2025
    1.0
    False promises and no transparency on fees. We got 2 new phones "for free" and ended up paying $400 in fees. When breaking it down, about $100 were charged for creating temporary numbers for the phones that were supposed to make the transfer process easier. No mentioning that there is an additional cost associated to creating these numbers. Lousy sales trick. Very disappointing. Another roughly $100 were legit transfer fees. The remaining $200? Labeled "fees" without explanation. No warning ahead of time. No transparency on what this was for. This is absolutely unacceptable.
  • MR
    Mark Register
    Oct 14, 2025
    1.0
    $400 in fees for “free phone” Connor is a really nice guy but was very frustrated when we found out that there was double billing on double billing of necessary fees that ended up making me realize I should have stuck with google fi which has better coverage surprisingly and bought a new phone without spending 2 days of getting it set up then realizing the total cost is more than if I bought new phones and stuck with google fi. I went to the store and they said that’s the way it is.
  • DL
    D Lyons
    Oct 13, 2025
    5.0
    Brian and Will are absolutely incredible here! Thanks so much for the help guys!
  • MH
    Mura Hari
    Sep 15, 2025
    1.0
    Very disappointed

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Berwyn?

The Verizon Cellular Sales store is located at 535 Lancaster Ave, Berwyn, PA 19312.

What are the operating hours for the Verizon Cellular Sales store in Berwyn?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.