Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Avondale, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 821 Gap Newport Pike.
Customers consistently praised the exceptional customer service provided by staff, particularly Melissa and Jocelyn, highlighting their professionalism, knowledge, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience for customers.
Efficiency
Several customers mentioned the efficiency of the service, with staff able to handle multiple customers and complex issues simultaneously.
Positive Experiences
Overall, customers reported positive experiences, often describing their visits as pleasant and stress-free, thanks to the staff's support.
Problem Resolution
Staff were recognized for their ability to resolve issues effectively, with specific mentions of Melissa's dedication to helping customers navigate challenges.
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Melanie Murray
1 day ago
5.0
I actually just came in to ask questions about fios and get some information because as an xfinity customer.I'm just tired of getting ripped off every month as always Rob was amazing and showed me the perfect package for all my needs. And now i'm saving hundreds of dollars a year. Thanks Rob
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Erika Lawfer
4 days ago
5.0
After two days of a SIM card failure I walked in this evening and Melissa fixed my crazy old phone! Seems like this may happen again, and I know where I will come when I need a new phone! Melissa was great. Professional and personable, she made me and my girls feel at ease while she worked. Bonus: the girls left with pockets full of lollipops so it was a nice, quiet ride home. Thanks again!
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Angela McGrath
6 days ago
5.0
Melissa was very informative and helpful with getting our new phones
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Marlene Tinnin
Nov 12, 2025
5.0
I was very impressed with Melissa's professionalism, knowledge and very personable . I would referr her to anyone especially those like myself not real knowledge on phones. She was patient and explained alot to me. Plus got the best plan
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barry williams
Oct 31, 2025
5.0
They have a great team atmosphere at this location. Melissa is always great and very helpful. If you are looking for a great reliable device or equipment she will get you right.