Verizon

3.6
335 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Ardmore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
195 W Lancaster Ave, Ardmore, PA
19003, United States

Hours

Reviews

3.7
262 reviews
5 stars
142
4 stars
37
3 stars
11
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Kim, Jason, and Aaron for their exceptional service.

Inconsistency

Several reviews noted inconsistencies in service quality, with some customers experiencing excellent assistance while others faced dismissive or unhelpful attitudes from staff.

Long Wait Times

Customers frequently mentioned long wait times, especially during busy periods, which negatively impacted their overall experience.

Sales Practices

There were complaints about aggressive upselling tactics and misleading information regarding pricing and promotions, leading to dissatisfaction among some customers.

Store Environment

The store environment received mixed reviews, with some customers appreciating the friendly atmosphere while others reported distractions among staff, such as watching games.
  • DC
    Danny C
    2 days ago
    1.0
    If you wanna get treated like nobody while you been “taken care” by the most ignorant, in the store, in between he is checking his snap chat and yawns constantly, Verizon Store is THE place to go. Total disgrace.
  • VO
    V O'Hayer
    Nov 2, 2025
    5.0
    Jared was awesome and went above and beyond to get us hooked up w new phone lines while also saving us a ton of $$. So grateful 🙏
  • BB
    Bonny Barry
    Oct 24, 2025
    5.0
    Kim at the Verizon Store in Ardmore was awesome! She helped me get back up and running with a new phone, better plan and did it in no time at all. Thanks Kim!
  • SV
    Spiridon Vonortas
    Oct 23, 2025
    5.0
    I had an excellent experience here carrying over a phone from another wireless provider. Aaron Eisenstat was friendly, efficient, and very patient explaining the various plans and, once we had selected a course of action, exactly what he was doing in each step of the setup. He answered all of my questions in detail and gave helpful tips when I asked for them. I was pretty anxious about setting up a new phone but he made it easy! Highly recommend. Kurtis Brown, the manager, was also super helpful after I had purchased something that I ended up not needing. I realized this during the same visit, and he quickly found a solution for reimbursement. Everyone was warm and friendly!
  • TM
    Teonna Mccurry
    Oct 12, 2025
    5.0
    Thank God for this location's salesperson, Lameka! I was at the Apple store for 4 hours, only to be told to come here. She did in 1 hour what they didn't do in 4! She was so kind, helpful, patient and just cared enough to find a solution so that I could walk away with a phone the same day for the best value. Although the store was closing soon she didn't make me feel rushed and she even waited for my Uber to come. Above and Beyond! It was a longgg day and her kindness and help made all the difference. I hope I don't have to go back anytime soon, but if I do, I hope to work with her again!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Ardmore?

The Verizon store in Ardmore is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.

What mobile brands are available at the Verizon store in Ardmore?

You can find popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Ardmore Verizon store.