Verizon

3.6
344 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Ardmore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
195 W Lancaster Ave, Ardmore, PA
19003, United States

Hours

Reviews

3.7
269 reviews
5 stars
148
4 stars
38
3 stars
11
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jared, Kim, and Jason for their outstanding service.

Efficiency

Several reviews highlighted quick service and efficient problem resolution, particularly noting how some employees were able to resolve issues in a matter of minutes.

Inconsistency

There were numerous complaints about inconsistent service experiences, with some customers reporting poor treatment or lack of assistance, particularly during busy times.

Sales Practices

Some customers expressed dissatisfaction with perceived upselling tactics and misleading information regarding pricing and promotions.

Store Management

Feedback on management varied, with some praising managers for their helpfulness while others criticized them for dismissive attitudes and poor customer handling.
  • KS
    kate smith
    1 day ago
    5.0
    Had an excellent experience at Ardmore Verizon. Over the holidays I was in the store however I had to leave in the middle of my appointment. When I came back to the store the both the manager Kurt and Aaron remembered me, asked how I was, and continued my appointment as if I had never left. Such an excellent team at this store!
  • EW
    Elaine Wright
    Dec 27, 2025
    5.0
    Outstanding service ! Thanks to Nicole and Kim!
  • SC
    Sonia Castro
    Dec 14, 2025
    5.0
    Amazing service by Jared DeJesus at Verizon Ardmore store. Great professional, made our experience very comfortable, easy to process our requests. We recommend him very much!!
  • CB
    Chris Burba
    Dec 4, 2025
    5.0
    The City Ave branch is the best! Four problems solved in 20 minutes. Ask for Donovan - knowledgeable, professional, and kind.
  • ES
    Ellen Smith
    Nov 30, 2025
    4.0
    I recently visited the Ardmore store and a sweet, young lady named Kim helped me in about 12 minutes. My phone is relatively new but kept dropping calls. She did her magic and I no longer have this issue. Ask for Kim!!!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Ardmore?

The Verizon store in Ardmore is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.

What mobile brands are available at the Verizon store in Ardmore?

You can find popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Ardmore Verizon store.