Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Altoona, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2754 Plank Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
256 reviews
5 stars
240
4 stars
4
3 stars0
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Aiden, Jason, Kyle, and Paige, received high praise for their helpfulness, patience, and professionalism.
Efficiency
Customers appreciated the quick service and minimal wait times during their visits.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in helping customers choose the right products and plans.
Positive Atmosphere
The store was described as friendly and welcoming, contributing to a pleasant shopping experience.
Communication Issues
Some customers reported a lack of communication regarding plan changes during phone upgrades, leading to dissatisfaction.
- NBNick BeckerOct 21, 20254.0Went here to get my phone upgraded and the staff was phenomenal, Aiden was super helpful and so was Pat. Both were helping train a new hire and were extremely patient and friendly. While I waited for my phone to transfer there was no awkward silence, Great place, Great staff.
- SYSamantha YoungSep 26, 20255.0I went to Verizon today and got the new iPhone 17 the workers were very helpful and patient, Aiden White worked with me mainly and was nothing but a delight to talk to. Walked out of the store very happy with everything!!
- LRLisa ReiningerSep 3, 20255.0I went to Verizon in the mall at 5580 Goods Lane. I needed to get a new phone my old phone screen was completely black. I was really concerned about loosing photos. Aiden and Nate worked with me recovering passwords and transferring items from my old phone to my new phone. They went above and beyond, I received excellent customer service.
- SGSavannah GrahamSep 1, 20255.0Jason was extremely helpful and awesome! Finding anyway he could to give me exactly what I was looking for and more.
- DBDeborah BernhartAug 14, 20255.0Aiden was very personable and we were very impressed after visiting two other Verizon stores we were most satisfied at the Logan Valley mall store and our sale person was Aiden. We Wanna thank Aiden for the extra time he devoted to helping us with our countless questions with the smile he kept through the whole process. Telling all my friends and family to go see Aiden and his team at the Logan Valley Mall location!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 2754 Plank Rd offer?
Verizon offers a wide range of products including smartphones, tablets, wireless devices, accessories, and home internet services from brands like Apple, Samsung, Google, Motorola, LG, and others.
What are the operating hours of Verizon in Altoona?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule appointments or check deals for Verizon services and products online?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What types of services can I find at Verizon in Altoona?
Services include bill payments, new lines, upgrades, device financing, business accounts, free bill analysis, device activation, Verizon plans, and wet phone recovery among others.
What is the contact phone number for Verizon at 2754 Plank Rd?
You can reach Verizon at +1 814-317-5198.
Where is Verizon located and how can I find it?
Verizon is located at 2754 Plank Rd, Unit A28, Altoona, PA 16601, USA.
What nearby telecom competitors are close to Verizon in Altoona?
Nearby competitors include T-Mobile, Cricket Wireless, Total Wireless, and Straight Talk, all accessible for customers seeking options in mobile phone stores and telecommunications services.
What nearby shopping and entertainment options are available around Verizon?
Shoppers can visit Plank Road Shopping Center featuring GameStop for video games and retail, or enjoy eateries like Auntie Anne's pretzels and Little Tokyo sushi restaurant nearby.
Are there financial and service amenities near Verizon to complement your visit?
Yes, H&R Block and Mariner Finance are nearby for financial services, while Walmart Supercenter offers retail shopping. Additionally, services like Walmart Vision & Glasses and Walmart Photo Center are available in the vicinity.