Business Details
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Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Altoona, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2754 Plank Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
262 reviews
5 stars
246
4 stars
4
3 stars0
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Aiden, Jason, and Paige.
Efficiency
Many reviews highlighted the quick and efficient service provided, with minimal wait times and smooth transaction processes.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers effectively with phone upgrades and plan changes.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a pleasant shopping experience.
Communication Issues
Some customers reported issues with communication regarding plan changes during phone upgrades, leading to dissatisfaction.
- KBKristin BakerJan 2, 20265.0The patience Jason gave us and the knowledge he shared with us on our visit that took over 3 hours (not his fault -AT&T kept delaying our transfer to Verizon) was absolutely priceless. He is the reason why we bought two new phones and switched to Verizon! If you ever need help with technology… Jason is the man to see! Great job Verizon. I hope you know what a great employee you have!!!
- DDDebbie DarnellDec 26, 20255.0Aiden was great. he helped me with my phone when nobody else could. .you have a great guy working for you
- CWCynthia WoodDec 9, 20255.0Corinne and Aiden were awesome! Their knowledge and service were top-shelf! I’d highly recommend them for all your Verizon needs!!
- RHRobert HeinrichDec 5, 20255.0The store manager (Aiden) is AMAZING!! He helped us several times with different problems we had AND we bought a NEW iPhone 17 from him. We definitely recommend checking this store out.
- NBNick BeckerOct 21, 20254.0Went here to get my phone upgraded and the staff was phenomenal, Aiden was super helpful and so was Pat. Both were helping train a new hire and were extremely patient and friendly. While I waited for my phone to transfer there was no awkward silence, Great place, Great staff.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 2754 Plank Rd offer?
Verizon offers a wide range of products including smartphones, tablets, wireless devices, accessories, and home internet services from brands like Apple, Samsung, Google, Motorola, LG, and others.
What are the operating hours of Verizon in Altoona?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule appointments or check deals for Verizon services and products online?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What types of services can I find at Verizon in Altoona?
Services include bill payments, new lines, upgrades, device financing, business accounts, free bill analysis, device activation, Verizon plans, and wet phone recovery among others.
What is the contact phone number for Verizon at 2754 Plank Rd?
You can reach Verizon at +1 814-317-5198.
Where is Verizon located and how can I find it?
Verizon is located at 2754 Plank Rd, Unit A28, Altoona, PA 16601, USA.
What nearby telecom competitors are close to Verizon in Altoona?
Nearby competitors include T-Mobile, Cricket Wireless, Total Wireless, and Straight Talk, all accessible for customers seeking options in mobile phone stores and telecommunications services.
What nearby shopping and entertainment options are available around Verizon?
Shoppers can visit Plank Road Shopping Center featuring GameStop for video games and retail, or enjoy eateries like Auntie Anne's pretzels and Little Tokyo sushi restaurant nearby.
Are there financial and service amenities near Verizon to complement your visit?
Yes, H&R Block and Mariner Finance are nearby for financial services, while Walmart Supercenter offers retail shopping. Additionally, services like Walmart Vision & Glasses and Walmart Photo Center are available in the vicinity.