Business Details
220 W Plank Rd, Altoona, PA
16602, United States
Certified by Verizon • Feb 22, 2026
(814) 201-5152
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Altoona, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
287 reviews
5 stars
242
4 stars
19
3 stars
7
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, often going above and beyond to assist.
Staffing Issues
Several reviews noted that the store was often understaffed, leading to longer wait times for customers.
Mixed Experiences
While many customers had positive experiences, some reported issues with pricing transparency and unprofessional behavior from certain staff members.
Personal Attention
Customers appreciated the personal attention they received, especially in a smaller store setting, which contrasted with experiences at larger corporate locations.
- JBJustin BramwellJan 26, 20265.0Paige got me more savings then I could have imagined she literally sat on the phone with verizon for almost an entire hour to ensure that I was spending the least amount of money that day incredible customer service 🎖🎖
- JCJaslyn ClapperJan 14, 20265.0It was packed for hours and there was only one worker and her multi tasked for hours by himself and managed to take care of every single customer
- KMKatelyn McClureJan 5, 20265.0Paige & Robert made our experience fun, easy & stress free! I won’t be going anywhere else!
- BHBrian HeinJan 5, 20265.0Great customer service. Megan was super helpful and was pleasant to deal with.
- DSDrummer SquirrelDec 27, 20255.0Every one of the staff was so helpful. Special thanks to Tre for his expertise and patience.
Frequently Asked Questions About Verizon
What products does the Verizon store in Altoona, PA offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon store at 220 W Plank Rd?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What payment methods does the Verizon store accept?
They accept payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon location offer in-store pickup for online orders?
Yes, the store offers in-store pickup services.
Are there any language options available for customers at this store?
The store provides service in English and Spanish.
How can I schedule services or appointments for this Verizon store?
You can schedule services using the My Verizon app or via the quick link provided for the location.
What nearby places can customers visit before or after shopping at Verizon at 220 W Plank Rd?
Customers can visit nearby places like Altoona Aki Sushi for Japanese cuisine, Little Caesars Pizza for quick meals, or Radiance Nails Spa for beauty treatments.
Are there nearby automotive services when visiting Verizon at this location?
Yes, nearby automotive services include Ultimate Detailing for car wash and detailing, Monro Auto Service and Tire Centers, and Stuckey GMC Service Center for repairs.
What financial institutions are close to the Verizon store in Altoona?
Nearby financial institutions include Reliance Bank, M&T Bank, Northwest Consumer Discount Company, and Wilmington Trust.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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