Brought my laptop in a week ago. They said it would be a day or two to reinstall Windows. One week later, no word. When I called I spent 40 minutes on hold before they hung up on me. I have no idea if they will ever fix it or if I'm just lost in their system. Nobody seems to care about service. When I've dropped by previously I was ignored, even when I had an appointment. If I knew it would be over a week I would have used someone else as I had work files I needed to access. Never again.
BP
Beth Pearson
Sep 22, 2025
5.0
Geek Squad Saves The Day! One of the associates look the time to check my laptop for a virus. Turns out it was as pop-ups. Adjusted the settings and I should be good to go. THANK YOU!!!!!
AC
Adam Corona
Feb 25, 2024
5.0
Got my computer fix and back very fast.
DW
Deanna Wieman
Nov 18, 2021
4.0
Even though they are understaffed they were friendly and knowledgeable.