Best Buy

3.9
2501 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7041 SW Nyberg St, Tualatin, OR
97062, United States

Hours

Reviews

3.9
2,501 reviews
5 stars
1,201
4 stars
633
3 stars
258
2 stars
103
1 star
306

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and unresponsive employees.

Product Availability

Customers expressed frustration with product availability and inventory issues, often finding items out of stock or experiencing delays in delivery.

Store Experience

The store atmosphere received positive remarks for cleanliness and friendliness, but many customers noted understaffing and difficulty in finding assistance.

Pricing and Promotions

While some customers appreciated competitive pricing and promotions, others felt misled by pricing errors and issues with warranty claims.

Staff Knowledge

Staff knowledge varied significantly; some customers found employees to be well-informed, while others encountered staff who lacked product knowledge.
  • JK
    Joe Kupris
    Nov 10, 2025
    5.0
    My wife and I had an appointment to have our computer looked at by the Geek Squad at Best Buy, and we were promptly served there. I have always been very happy with the Geek Squad at Best Buy and will return there soon!
  • DK
    Daniel J. Engstrom (KE7UUM)
    Nov 7, 2025
    3.0
    I personally don't like and won't spend money at any best buy. I guess this showed up because I gave someone a ride there UGH
  • HJ
    Harshitha Jampani
    Nov 7, 2025
    3.0
    They have 15% restock fee for some electronics which makes it tough to buy gifts for people and not able to return with full refund. Also the return period is 15 days for regular customers and 30 days for the members - membership fee 99$ per year
  • JD
    Janet Dubrasky
    Oct 28, 2025
    5.0
    I love this store! Needed a new washer/dryer and Keegan & Manuel helped me get the ones I wanted. They both went above & beyond checking the various stores for availability so I could get delivered sooner. I highly recommend these incredible young men and their amazing work ethic in really taking care of me, the customer!
  • RH
    Rebecca Howe
    Oct 24, 2025
    1.0
    My experience was unsatisfactory due to the representative's rapid speech and lack of clarity. Despite my request for him to slow down, he continued at the same pace and persisted in offering promotions even after I declined them. I recommend that Best Buy staff receive additional training on how to interact with potential customers with professionalism and respect. I will not be returning to this store.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Tualatin, OR?

You can shop TVs, computers, appliances, and more at Best Buy Tualatin, with expert advice and Geek Squad support available.

What are the operating hours for Best Buy in Tualatin?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.