Verizon

4.7
948 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola
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Business Details

400 Mt. Hood St, The Dalles, OR
97058, United States
(541) 296-0985
https://locations.tccrocks.com/or/the-dalles/400-mt--hood-st.html
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About

Cell Phone StoreTCC
TCC The Dalles, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 400 Mt. Hood St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
400 Mt. Hood St, The Dalles, OR
97058, United States

Hours

Reviews

4.8
938 reviews
5 stars
855
4 stars
22
3 stars
13
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff members, particularly highlighting Donna, Jorge, and Nigel for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided by staff, with several customers expressing satisfaction with the speed of their transactions.

Knowledgeability

Staff members were frequently described as knowledgeable and capable of resolving various issues, with customers feeling confident in their expertise.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding individual staff members, indicating some inconsistency in customer experiences.
  • CR
    Charles Rogers
    Jan 2, 2026
    5.0
    John Got me set up upgraded with the help of his trainer. Long but good experience
  • SH
    Shirley Harris
    Dec 31, 2025
    5.0
    Tiara was very friendly & helped me with my transaction with a smile while training a new employee. Very respectful.
  • WN
    William Nichols
    Dec 28, 2025
    5.0
    Jorge i was Helped so Good By This Gentleman when I was in Panic mode. He fixed my phone Immediately. Thank you
  • AL
    Ashley Lumbert
    Dec 18, 2025
    5.0
    Got a virus on my device and went in to get help. I worked with Donna. She was so amazing. So patient and helpful. Took her time fixing my phone. Also checked my account and helped me save some money. Im so happy with the service there. I will definitely be coming back to see her when I'm ready to add to my account. Thank you Donna! Thank you Verizon.
  • AS
    Adrian Sedano
    Dec 14, 2025
    5.0
    Went in to get a new phone. Took advantage of the deals I got text messages for. Donna helped me. She hot me set up told me about free watch I was eligible for. She was fast and efficient and very nice. I will always work with her. Ask for Donna if you go here!
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Frequently Asked Questions About Verizon

What products and services does Verizon at 400 Mt. Hood St. offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, device activation, financing, and more, including Total Mobile Protection and 5G service.

What are the store hours for Verizon in The Dalles?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.