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Brand Certified

Verizon

4.5
(399 reviews)

Business Details

2325 Olympic St, Springfield, OR
97477, United States
(541) 747-1893
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Springfield, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2325 Olympic St, Springfield, OR
97477, United States

Hours

Reviews

4.5
399 reviews
5 stars
328
4 stars
19
3 stars
12
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist.

Efficiency

Several reviews highlighted quick and efficient service, with customers appreciating the speed of their transactions.

Mixed Experiences

While many had positive interactions, some customers reported issues with upselling and unhelpful staff, indicating inconsistency in service quality.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to answer questions thoroughly, enhancing their overall experience.

Long Wait Times

A few reviews mentioned long wait times and lack of acknowledgment from staff, leading to frustration for some customers.
  • LH
    L Heaton
    2 days ago
    5.0
    Nelson was very friendly and explained things in a manner I understood. He answered my questions and also show me some things in the paperwork. Great service
  • RO
    Robert Orre
    5 days ago
    5.0
    I bought my wife a new phone and was having a difficult time transferring her phone number to her new phone. I eventually took it to this store. Joseph, who was at the counter showed remarkable patience and determination. He was able to navigate all our difficulties and got her new phone working.
  • CN
    Candy Nease
    Feb 17, 2026
    5.0
    Justin, and his crew were amazing during my fiasco of an issue. They were patient, and even when I on the 2nd warranty return got a bit heated and voice was raised at them, they still treated me with so much respect and got me through it all. THANK YOU Justin and you're crew in Springfield, Oregon on 28th street. A Forever Customer!
  • KA
    Karen Alice
    Feb 7, 2026
    5.0
    I needed a new screen protector! It was a quick , efficient experience! Thx
  • PL
    paetyn loyer
    Jan 31, 2026
    5.0
    Nelson was so great and helpful. I will always be going here now even though I live in Eugene :)

Frequently Asked Questions About Verizon

What wireless devices can I find at Victra - Verizon Authorized Retailer in Springfield, OR?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Springfield Verizon Victra location?

The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 11 AM to 5 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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