Verizon

4.7
242 reviews
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Business Details

5713 Main St, Springfield, OR
97478, United States
(541) 435-0944
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Springfield, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5713 Main St, Springfield, OR
97478, United States

Hours

Reviews

4.7
239 reviews
5 stars
206
4 stars
14
3 stars
4
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Trey, Kyle, and Justin.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting fast transactions and minimal wait times.

Problem Resolution

Several customers expressed satisfaction with how staff handled complex issues, often going above and beyond to resolve problems.

Store Environment

The store was described as having a welcoming atmosphere, with staff being attentive and accommodating to customer needs.

Product Knowledge

Employees were frequently noted for their expertise and ability to explain products and services clearly, helping customers make informed decisions.
  • EM
    Erin Glanville Millspaugh
    Nov 14, 2025
    4.0
    Courtney, Trey and Kyle do a great job juggling customers and interacting with them while they are waiting for help. We’ve been going to this location for years and are always taken care of
  • CP
    Claudia Parks
    Oct 24, 2025
    5.0
    He did great
  • GM
    Gloria Maze
    Oct 17, 2025
    5.0
    Excellent assistance!
  • CK
    Cindy Kirkpatrick
    Oct 7, 2025
    5.0
    Joseph was excellent!!!! We needed to combine two accounts into one account, make it a business account, add a business phone with a new business number, and upgrade our Wi-Fi box. Joseph bent over backwards to help us out. He was amazing and so very helpful. Thank you!!
  • BR
    brittany Reiser
    Oct 1, 2025
    5.0
    Ethan was amazing and super helpful getting everything resolved and working to get me a phone today before I left.
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Frequently Asked Questions About Verizon

What products does Verizon at 5713 Main St in Springfield, OR offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services are available at this Verizon Authorized Retailer?

Services include new lines, upgrades, new devices, and accessories. They strive to provide the best experience with knowledgeable store consultants.