Verizon

4.7
244 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Springfield, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5713 Main St, Springfield, OR
97478, United States

Hours

Reviews

4.7
241 reviews
5 stars
208
4 stars
14
3 stars
4
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Trey, Kyle, and Justin for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers appreciating the minimal wait times and smooth transaction processes.

Technical Assistance

Customers noted the staff's ability to assist with technical issues and account management, often going above and beyond to resolve problems.

Store Environment

The store was described as welcoming and well-staffed, although some customers expressed concerns about staffing levels during busy times.
  • AA
    Amy
    Dec 2, 2025
    5.0
    Associate was knowledgeable and made sure everything was taken care of before leaving. Trey was awesome.
  • MA
    Mara Amsden-Ramberg
    Dec 1, 2025
    5.0
    Had a positive experience here today. Trey was very helpful, will come back again!
  • EM
    Erin Glanville Millspaugh
    Nov 14, 2025
    4.0
    Courtney, Trey and Kyle do a great job juggling customers and interacting with them while they are waiting for help. We’ve been going to this location for years and are always taken care of
  • CP
    Claudia Parks
    Oct 24, 2025
    5.0
    He did great
  • GM
    Gloria Maze
    Oct 17, 2025
    5.0
    Excellent assistance!

Frequently Asked Questions About Verizon

What products does Verizon at 5713 Main St in Springfield, OR offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services are available at this Verizon Authorized Retailer?

Services include new lines, upgrades, new devices, and accessories. They strive to provide the best experience with knowledgeable store consultants.