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Brand Certified

Verizon

4.3
(319 reviews)

Business Details

3747 Market St Ne, Salem, OR
97301, United States
(503) 763-2315
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Salem, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3747 Market St Ne, Salem, OR
97301, United States

Hours

Reviews

4.3
319 reviews
5 stars
238
4 stars
27
3 stars
10
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Ana, Gonzalo, and Max.

Wait Times

Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unprofessional behavior and poor service from some employees.

Store Management

Customers appreciated the efforts of store managers like Max and Trenton, who were recognized for their excellent customer service.
  • AT
    Ann Tucker
    Feb 9, 2026
    5.0
    Max and Yahir were amazing! They helped me so much with getting me a great deal I don’t know what I’d do without them. Please come ask for them as they are very charismatic and funny! Always great service by Verizon!
  • UF
    Unforgivable Mr. Forgettable
    Feb 7, 2026
    5.0
    Thank you Yahir for getting me my Verizon Home Internet. Saved my life with this!
  • JF
    Justin Fugate
    Jan 30, 2026
    5.0
    They helped me out, come here for any of your cellur needs.
  • PG
    Perry Gaylord
    Jan 26, 2026
    5.0
    Tahir helped me answer all my questions and helped me save money by getting Verizon Home Internet!
  • CS
    Cris S
    Jan 12, 2026
    5.0
    Staff was very helpful since I had questions about the Apple IPhone apps, the convenient location is an added plus. Although the waiting room chairs were of a contemporary design, they were a little worn. Amazon has a great selection online in various colors to match the store’s design pallete. Thank you for the great service.

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Salem offer?

The Verizon store offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for Verizon at 3747 Market St NE, Salem, OR?

The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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