Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Salem, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
305 reviews
5 stars
226
4 stars
27
3 stars
10
2 stars
5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Ana, Gonzalo, and Nelson for their exceptional service.
Wait Times
Several reviews mentioned long wait times, with some customers experiencing waits of over an hour before receiving assistance.
Staffing Issues
Customers frequently noted that the store was understaffed, leading to delays and a lack of attention during busy periods.
Mixed Experiences
While many customers had positive interactions, there were also reports of unprofessional behavior and poor service from some employees.
Store Management
Positive feedback was given to managers like Max and Trenton for their effective handling of customer issues and overall store management.
- ABAJ BormannDec 27, 20253.0Store staff was GREAT. Verizon Corp ran me around for 3 days saying I was not qualified. When ask what issue was of concern, "We do not give out that information". It is easier to buy a $50,000 car. Talked with another person in same department an hour later and was told " OH yes, you are approved and here is approval number" Must say Staff at store was great. Verizon Corp not so much.
- AAArchie AndersonDec 23, 20255.0Special shoutout to the General Manager Max! Took care of my situation and got me a really good deal!
- RBRoger BlissNov 19, 20255.0Anna was extremely knowledgeable very helpful-a joy to work with
- PWP WalkerAug 23, 20251.0Only one employee worked waited 30 minutes for a free phone that wasn't so free.
- AHApril Hawk-VeraSep 6, 20235.0Jeff was very helpful
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Salem offer?
The Verizon store offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon at 3747 Market St NE, Salem, OR?
The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Salem store support in-store pickup?
Yes, the store offers in-store pickup services for customers.
Which payment methods are accepted at the Verizon store in Salem?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers get free Wi-Fi access at the Verizon store in Salem?
Yes, free Wi-Fi is available at the store for customers.
What brands are available at the Verizon Authorized Retailer in Salem?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
Are there any nearby dining options close to the Verizon store where I can eat before or after my visit?
Yes, nearby dining options include Aibertos Mexican Restaurant, Denny's diner, La Tropicana Mexican restaurant, Elmer's Restaurant, and Su T Bar sushi restaurant.
Is there a nearby location where I can get printing or packing services around the Verizon store?
Yes, The UPS Store 1566 is nearby and offers printing, packing supplies, and freight and cargo services.
Can I visit any nearby entertainment or event venues around the Verizon Salem location?
Yes, Date Nightout Salem is a nearby arts and entertainment venue offering concerts and event planning services.
How can nearby places help me when visiting the Verizon store in Salem?
Nearby places like Coinstar can help with financial services, Fred Meyer Fuel Center for gas, and beauty salons like New Beginnings Hair Design for grooming, making your trip more convenient and efficient.