Business Details
535 Edgewater St Nw, Salem, OR
97304, United States
Certified by Verizon • Feb 22, 2026
(503) 664-4583
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Salem, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
216 reviews
5 stars
156
4 stars
17
3 stars
5
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sky and Adrian providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude or unhelpful staff, particularly in isolated incidents.
Efficiency
Several customers noted quick and efficient service, especially during phone upgrades and problem resolutions.
Issues with Orders
There were reports of problems with online orders and miscommunication regarding phone availability, leading to customer frustration.
Professionalism
Some reviews indicated a lack of professionalism from certain employees, with instances of poor customer handling and inadequate responses to inquiries.
- JHjade HerrinFeb 11, 20261.0Dont bother going in for any help with online orders. They were going to charge me $40 just for coming in the store. Trying to switch to verizon has been the biggest mistake.
- JTjeff tyvollJan 27, 20265.0Eli was a great help. The main reason that we stay with Verizon is the personal assistance we get at your store.
- JSJake SchultzJan 22, 20265.0The young man was very helpful and professional. He went out of his way to solve our several topics. Thx!!!
- WPWilliam PhippsJan 20, 20265.0Every time I have come in with a problem I am helped by someone quickly who is friendly and knowledgeable.
- JHJennifer HamorJan 19, 20265.0Great customer service. Friendly and knowledgeable.
Frequently Asked Questions About Verizon
What types of products does Victra - Verizon Authorized Retailer in Salem offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more, featuring brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services can I get at the Victra Verizon Authorized Retailer in Salem?
You can get services such as new lines, upgrades, new devices, and accessories at the store.
What are the store hours for Victra on Edgewater St NW in Salem?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for your convenience.
What payment options are accepted at Victra Salem?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra Salem have free Wi-Fi available for customers?
Yes, the store provides free Wi-Fi for guests.
Is Victra friendly and welcoming to LGBTQ customers?
Yes, Victra welcomes LGBTQ customers and strives to create a supportive environment.
What are some nearby dining options if I visit Victra in Salem?
Nearby restaurants include Jersey Mike's Subs, Carl's Jr., Taco Bell, Hawaiian Time, and Baskin-Robbins for ice cream.
Are there any nearby places for entertainment or nightlife around Victra Salem?
Yes, Westside Station is close by offering a bar, American cuisine, and dance club for entertainment.
What local amenities are near Victra Salem that customers might find useful?
Customers can find nearby amenities like Goodwill thrift stores, Dutch Bros Coffee, West Salem Storage facilities, and Wallace Marine Park Kayak and Boat Ramp for outdoor activities.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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