VCA Salem Animal Hospital

3.4
259 reviews
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Business Details

4053 Commercial Street SE, Salem, OR
97302, United States
(971) 301-4548
https://vcahospitals.com/salem
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About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Salem Animal Hospital
4053 Commercial Street SE, Salem, OR
97302, United States

Hours

Reviews

3.4
259 reviews
5 stars
142
4 stars
15
3 stars
3
2 stars
7
1 star
92

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and empathy during difficult situations, especially during euthanasia and emergencies.

High Costs

Numerous reviews highlighted concerns about high prices for services and medications, with some customers feeling overcharged for basic care.

Mixed Experiences

While some customers reported positive experiences with staff and care, others described rude or dismissive behavior from receptionists and technicians.

Urgent Care Access

Several reviews noted that the clinic was able to provide urgent care quickly, which was appreciated by customers in emergency situations.

Communication Issues

Customers expressed frustration with communication, including long wait times for updates and unclear pricing information.
  • MJ
    Marie J
    Jan 20, 2026
    1.0
    When I told them I’d have to pass due to their higher cost than other clinics she hung up the phone on me and was rude
  • EP
    Elsa Pantoja
    Nov 30, 2025
    5.0
    My cat had a abscess from a bite wound. I called several Vetinarying places that have long wait list and unaffordable prices. VCA attended to my cat within 15 minutes, gave me a coupon for 50% off the initial fee. My cat was treated in under 2 hours at a affordable price. Thank you VCA. Will be establishing my cat with you guys
  • SL
    Salty Libby
    Nov 12, 2025
    2.0
    VCA is owned by venture capitalists. Private equity buys these places so they can control the market. The focus isn’t on pet care, but the Wall Street investors.
  • MS
    Margarita Soto
    Nov 8, 2025
    1.0
    La peor experiencia no lo recomiendo no lleven a sus animalitos ahî 👎🏼👎🏼👎🏼
  • MW
    Mark Wooden
    Oct 18, 2025
    5.0
    Friendly and well kept. Informative and very through veterinary care and advice.
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