VCA Salem Animal Hospital

3.4
257 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Salem Animal Hospital
4053 Commercial Street SE, Salem, OR
97302, United States

Hours

Reviews

3.4
257 reviews
5 stars
141
4 stars
15
3 stars
3
2 stars
7
1 star
91

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult situations, especially during euthanasia and emergencies.

Pricing Concerns

Numerous reviews highlighted issues with high costs and unexpected charges, leading to feelings of being overcharged or misled about pricing.

Staff Professionalism

While some staff members were commended for their professionalism and care, others received criticism for being rude or dismissive.

Emergency Services

The clinic was noted for providing quick emergency services, although some customers experienced long wait times.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing deep satisfaction while others reported significant dissatisfaction with care and communication.
  • EP
    Elsa Pantoja
    Nov 30, 2025
    5.0
    My cat had a abscess from a bite wound. I called several Vetinarying places that have long wait list and unaffordable prices. VCA attended to my cat within 15 minutes, gave me a coupon for 50% off the initial fee. My cat was treated in under 2 hours at a affordable price. Thank you VCA. Will be establishing my cat with you guys
  • SL
    Salty Libby
    Nov 12, 2025
    2.0
    VCA is owned by venture capitalists. Private equity buys these places so they can control the market. The focus isnโ€™t on pet care, but the Wall Street investors.
  • MS
    Margarita Soto
    Nov 8, 2025
    1.0
    La peor experiencia no lo recomiendo no lleven a sus animalitos ahรฎ ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ
  • MW
    Mark Wooden
    Oct 18, 2025
    5.0
    Friendly and well kept. Informative and very through veterinary care and advice.
  • AA
    Autumn Atkinson
    Aug 17, 2025
    5.0
    I travel on contract for work every few months and could not get into a vet in Salem. Iโ€™m so thankful for this place. They allowed us to get in and they were kind and the doctor was knowledgeable and kind as well. He gave her anesthesia for a dew claw issue and it went well. These types of urgent cares rarely get good reviews, but we should all be thankful that they exist, or nothing would be open for our babies!

Frequently Asked Questions About VCA Salem Animal Hospital

What are the regular operating hours of VCA Salem Animal Hospital?

VCA Salem Animal Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.

Does VCA Salem Animal Hospital offer emergency or urgent care services?

Yes, the Emergency/Urgent Care is now open daily from 8:00 AM to 8:00 PM.