Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
3.4
255 reviews
5 stars
139
4 stars
15
3 stars3
2 stars
7
1 star
91
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult situations, especially during euthanasia and emergencies.
Staff Professionalism
While some reviews highlighted excellent staff interactions, others reported unprofessional behavior and dismissive attitudes from certain employees.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high costs of services and perceived upselling of unnecessary treatments.
Emergency Services
The clinic was noted for its ability to provide urgent care, although some customers experienced long wait times and issues with communication.
Mixed Experiences
Overall, feedback varied widely, with some customers having positive experiences while others reported significant dissatisfaction with care and service.
- SLSalty LibbyNov 12, 20252.0VCA is owned by venture capitalists. Private equity buys these places so they can control the market. The focus isn’t on pet care, but the Wall Street investors.
- MSMargarita SotoNov 8, 20251.0La peor experiencia no lo recomiendo no lleven a sus animalitos ahî 👎🏼👎🏼👎🏼
- MWMark WoodenOct 18, 20255.0Friendly and well kept. Informative and very through veterinary care and advice.
- AAAutumn AtkinsonAug 17, 20255.0I travel on contract for work every few months and could not get into a vet in Salem. I’m so thankful for this place. They allowed us to get in and they were kind and the doctor was knowledgeable and kind as well. He gave her anesthesia for a dew claw issue and it went well. These types of urgent cares rarely get good reviews, but we should all be thankful that they exist, or nothing would be open for our babies!
- KCK. ChingJul 17, 20255.0Great staff & facility
Frequently Asked Questions About VCA Salem Animal Hospital
What are the regular operating hours of VCA Salem Animal Hospital?
VCA Salem Animal Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Does VCA Salem Animal Hospital offer emergency or urgent care services?
Yes, the Emergency/Urgent Care is now open daily from 8:00 AM to 8:00 PM.
Where is VCA Salem Animal Hospital located?
The hospital is located at 4053 Commercial Street SE, Salem, OR 97302, United States.
Is VCA Salem Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What types of veterinary services are offered at VCA Salem Animal Hospital?
They offer advanced care services including diagnostics, preventive care, spay and neuter, allergy relief, diabetes treatment, vaccinations, heartworm treatment, senior pet wellness, and more.
Does VCA Salem Animal Hospital have any special offers for new clients?
Yes, new clients can get a Free First Exam by clicking the offer on their website.
What measures does VCA Salem Animal Hospital have for health and safety?
They have health and safety protocols based on healthcare best practices as well as state and local regulations.
How can customers traveling via public transit find VCA Salem Animal Hospital?
Customers can find the hospital easily as it is near landmarks like the Dairy Queen Grill & Chill and Redbox, making it accessible when coming from popular nearby locations on Commercial Street SE.
Are there dining options near VCA Salem Animal Hospital for visitors?
Yes, nearby dining options include Dairy Queen Grill & Chill, McDonald's, Mina's Cafe, and The Shaka Brah Cafe & Catering, which visitors can enjoy before or after their pet's appointment.
What other services or businesses are close to VCA Salem Animal Hospital that customers might find helpful?
Nearby businesses include Teamsters Dental Clinic, First Tech Federal Credit Union, Metro Infusion Center, and several real estate agents, providing a range of services to meet diverse needs during your visit.