Stood in line for ten minutes while someone else was helped during my reservation. I was then told I was ten minutes late and had to reschedule.
AR
Angela Rich
Jul 25, 2025
1.0
Shop elsewhere. The "customer service " is absolutely terrible. The chat feature is useless, the phone traps you in an automated loop, and the employees direct you back to those options.
GEEK SQUAD PROTECTION = INACCESSIBLE.
EW
Eric Wiskoff
Jun 11, 2025
5.0
Noah was better than expected . Very detailed at explaining what work he is doing correcting problems. A dedicated young man of value to his work
DR
Darrell Reynolds
May 26, 2025
1.0
Went to take in my sons Apple iPad today, a charging chord metal piece got stuck in the charging port. iPad does not turn on as it is out of battery. Somehow the tech pulled up on the apple website that it doesn't have Apple Care (which it does, and if he could of actually searched via the proper criteria he would of seen that but I don't know how he pulled it up on Apples website when you can't get any of the pertinent or identifying information.) So they then refused to send it off without a payment which I had already been told previously I wouldn't have one. So I proceeded to decline their services after I had talked to Ethan (Geek Squad Care Member) on Saturday. No longer recommending Best Buy or Geek Squad to any family or friends and will find other avenues from here on out for any electronic issues as Best Buy and Geek Squad no longer hold the same customer service values and level of service that is to be expected from a store that has been standing in Salem for over 20 years. Utterly disgusted by this behavior and the service.
What services does Geek Squad at 3801 Center St NE, Salem provide?
Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.
How can I schedule a service appointment with Geek Squad in Salem?
You can schedule Geek Squad services in store at 3801 Center St NE or online via their website.
What are the Geek Squad store hours in Salem?
Geek Squad Salem is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad currently open?
Geek Squad Salem is currently open as it is not listed as closed.
What is the phone number to contact Geek Squad in Salem?
You can reach Geek Squad Salem by calling +1 503-371-0826.
Where is Geek Squad located in Salem?
Geek Squad is located at 3801 Center St NE, Salem, Oregon, 97301, USA.
Are there any nearby stores where I can shop for electronics when visiting Geek Squad?
Yes, Best Buy is located nearby and offers a wide range of electronics and appliances, making it convenient to shop and get tech support from Geek Squad in one trip.
What pet-related businesses are near Geek Squad at 3801 Center St NE?
Nearby, you'll find Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, and Petco, which can be convenient for pet care while you visit Geek Squad.
If I want to grab a meal after visiting Geek Squad, what restaurants are close by?
Several restaurants nearby include The Rock Wood Fired Pizza, KKOKI Korean BBQ, DaVinci Ristorante, and Nagoya Steakhouse & Sushi, offering a variety of dining options.
How can nearby places like Bank of America ATM or Salem Swim School be useful during my visit to Geek Squad?
Nearby facilities like Bank of America ATM allow easy access to cash, and Salem Swim School offers recreational activities you can enjoy before or after your appointment at Geek Squad.