Best Buy

4.0
4691 reviews
Best Buy Logo
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Business Details

3801 Center St NE, Salem, OR
97301, United States
(503) 371-0826
https://stores.bestbuy.com/or/salem/3801-center-st-ne-453.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3801 Center St NE, Salem, OR
97301, United States

Hours

Reviews

4.0
4,691 reviews
5 stars
2,367
4 stars
1,109
3 stars
515
2 stars
207
1 star
493

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or unhelpful.

Product Availability

Customers frequently reported issues with product availability, both in-store and online, leading to frustration and lost sales.

Store Experience

The store layout and atmosphere received mixed feedback; some found it chaotic and confusing, while others appreciated the variety of products.

Repair Services

Negative experiences with Geek Squad and repair services were common, with customers expressing dissatisfaction over delays and lack of effective solutions.

Communication Issues

Customers faced significant challenges in reaching the store via phone, often being redirected to automated systems without resolution.
  • DB
    Dane Briock
    3 days ago
    5.0
    Was trading in a phone for in store credit. Was quick and helpful and then looked around, they didn't have some things but they were having there early black Friday sale going on. Gunna come back during the sale and see if they were hiding things in the back til the actual sale was happening.
  • MS
    Mason Schroeder
    4 days ago
    2.0
    If you ask for help. They will sell you something that is about to be taken down off there shelves. I wanted the newest computer. I didn't know better. But who it was gifted to know better. It was embarrassing
  • IH
    Iris Henderson
    4 days ago
    1.0
    They claim they will fix your stuff so you will make the appointment and then when you show up they tell you the exact opposite and that they never would have and that you are the one lying. Absolute garbage staff
  • JE
    Jeff Evans
    6 days ago
    1.0
    DO NOT SPEND YOUR HARD EARNED DOLLARS HERE! I called the store before going there and asked if they have electric handicap carts. The answer was, "Yes, we do have them at this location" LIE! When I got there they said, " No, sorry, we don't have those." I asked for someone to help me choose a computer. I waited a few minutes in the computer department. No one came. I'll go to Walmart. Better service, better prices and, HANDICAPPED FRIENDLY!!!
  • VV
    Vladimir I (vvi)
    Nov 12, 2025
    3.0
    Every time I visit this store it just amazes me how they have empty shelves and the products are missing for me to try. We were looking for s24 and s25 cases and that was not available.Rows of shelves where they are supposed to be, were bare and I visited twice in 2 weeks. Nintendo switch controllers, were not available. Ps5 Portal was not on display to try.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy Salem on Center St NE?

Best Buy Salem offers TVs, computers, appliances, cameras, home electronics, and more with expert advice and support.

What are the operating hours of Best Buy Salem?

Best Buy Salem is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.