Business Details
About
Cell Phone StoreTCC
TCC Saint Helens, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2296 Gable Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
954 reviews
5 stars
891
4 stars
23
3 stars7
2 stars6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Haydn, James, and Nate for their helpfulness and knowledge.
Technical Assistance
Many reviews noted the staff's ability to quickly resolve technical issues and assist with phone setups, making the experience smooth and efficient.
Positive Experiences
Overall, customers reported positive experiences at the store, often mentioning their willingness to return and recommend the location to others.
Account Issues
A few customers expressed frustration with account management and billing issues, indicating a need for improvement in this area.
- KHKatalina Hurt6 days ago2.0I received ok customer service when purchasing new phones, however, please do not call when inquiring about anything. Spent and hour and half on hold just to go into the store and find an available associate to answer my question. Do NOT call. Biggest waste of time outside of calling the IRS.
- CMchris mckennaDec 22, 20255.0Olivia has done a phenomenal job balancing customers and keeping things moving on what seems to be a hectic day before the holidays!!
- JSJohn SchneiderDec 14, 20255.0Wife had recently gotten a new phone at this location. So, I thought I'd give them a try. Excellent and friendly customer service. Haydn was just great! Every now and then you have such a positive and competent, straight forward retail experience that it restores your faith in brick n mortar businesses. No cryptic, sheistery contract, no slack jawed, apathetic engagement....no rush out the door. Needed a new phone. Got one. Features of the promotional (Pixel 10 Pro) clearly explained. Phone set up quickly. Had gotten my last phone online "unlocked" to save some $ and not deal with the stress of a madhouse retail setting, but will definitely reconsider down the road because of my experience at this store .
- MVMike VirosteckDec 11, 20254.0Fantastic staff that goes out of their way to make it right and service the customer.
- LHLloyd HutchinsonDec 5, 20255.0I had a great experience with this location. Haydn helped us switch both of our lines to cheaper plans. Absolutely great customer service.
Frequently Asked Questions About Verizon
What wireless carrier services does TCC Saint Helens offer?
TCC Saint Helens is a Verizon authorized retailer offering Verizon wireless services including 5G coverage for consumers and businesses.
What types of devices can I purchase at TCC Saint Helens?
You can purchase the latest smartphones, tablets, and wireless devices from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
Where is TCC Saint Helens located?
TCC Saint Helens is located at 2296 Gable Road, Ste 240, Saint Helens, OR 97051.
What are the regular business hours for TCC Saint Helens?
TCC Saint Helens is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does TCC Saint Helens offer in-store or curbside pickup?
Yes, TCC offers both in-store pickup and curbside pickup services.
Can I make an appointment or schedule services online with TCC Saint Helens?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What types of services does TCC Saint Helens provide?
They provide prepaid services, bill payments, business accounts, new lines, upgrades, device activation, financing, Verizon Wireless plans, and Total Mobile Protection among other wireless services.
Are there nearby restaurants where I can eat before or after visiting TCC Saint Helens?
Nearby restaurants include Happy Garden Chinese Restaurant, MOD Pizza, Subway, and Taco Bell, perfect for grabbing a meal before or after your visit.
What nearby places can help with additional shopping or errands when visiting TCC Saint Helens?
Nearby places like Walmart, Safeway grocery store, and Sherwin-Williams Paint Store offer options for shopping and errands close to TCC Saint Helens.
Is there a nearby coffee shop where I can relax around TCC Saint Helens?
Yes, Starbucks is conveniently located near TCC Saint Helens for coffee or a quick break during your visit.