Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roseburg, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
263 reviews
5 stars
219
4 stars
17
3 stars2
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Steven, Christen, and Andrew.
Sales Practices
Several reviews raised concerns about misleading sales tactics, including issues with trade-in credits and promotional offers that were not honored.
Store Experience
While many customers reported positive experiences with quick service and efficient problem-solving, others noted long wait times and poor follow-up on issues.
Product Knowledge
Some customers appreciated the staff's ability to explain products and services clearly, while others felt that the advice given was inconsistent with Verizon's actual policies.
- JDJon DavenportDec 24, 20255.0Got a new phone, everything went great, thanks
- DWDonald WrightOct 28, 20255.0Staff were very helpful in identifying a phone that met my needs. The setup and activation were quick and successful. Highly recommend them
- JSJane SchusterAug 18, 20253.0Uses a lot of acronyms and tech talk so asked for clarification. They assume you know what they are talking about.
- CMChianna MoanAug 12, 20255.0Very helpful! Very sweet!!
- SLSherri LichtscheidlJun 21, 20205.0Christen was very pleasant. Good customer service. Enjoyed her help and knowledge.
Frequently Asked Questions About Verizon
What products and brands does Verizon Roseburg offer?
Verizon Roseburg offers a wide range of wireless devices including phones, tablets, smartwatches, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon Roseburg?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Roseburg offer in-store pickup for online orders?
Yes, Verizon Roseburg provides in-store pickup services for customers.
Which payment options are accepted at Verizon Roseburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Verizon Roseburg for inquiries or support?
You can call them at +1 541-378-3227 or email Info@victra.com for assistance.
Where is Verizon Roseburg located?
The store is located at 4211 NE Stephens St, Ste B103, Roseburg, OR 97470, USA.
Are there any nearby dining options when visiting Verizon Roseburg?
Yes, Subway and Riverblendz Coffee are nearby, offering convenient places to grab a meal or coffee before or after your visit.
Which financial services are available near Verizon Roseburg?
Nearby financial services include H&R Block, Edward Jones (with advisors Sandy Wertz and Keith R Young), and LibertyX Bitcoin ATM, which might be useful if you need financial assistance during your visit.
Are there any healthcare facilities close to Verizon Roseburg?
Yes, nearby healthcare providers include Umpqua Community Health Center, Aviva Health, Heather Stearman family practice, and Cascade Optometry, should you need medical or eye care services.
Does Verizon Roseburg support electronics recycling?
Yes, Verizon Roseburg offers electronics recycling services to help you dispose of old devices responsibly.