Verizon

4.5
258 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Redmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1850 Nw 6th St, Redmond, OR
97756, United States

Hours

Reviews

4.5
252 reviews
5 stars
204
4 stars
15
3 stars
3
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Lee, Chase, and Carrie.

Sales Experience

Several reviews highlighted positive experiences with phone upgrades and purchases, noting that staff provided clear information and options.

Transparency Issues

Some customers expressed frustration over unexpected charges and lack of clarity regarding fees and promotions.

Wait Times

A few customers reported long wait times in the store, leading to dissatisfaction with the service.

Product Knowledge

Staff were frequently commended for their knowledge and ability to assist with technical issues and product selection.
  • MK
    Mike Keliinoi
    1 day ago
    5.0
    Zack was amazing! My wife dropped her phone in some water, was afraid her old phone was gone forever! Walked in, he was the only one ready to go, everyone else was chilling. Made everything quick and easy for us. Received our old voicemails, photos completely loaded. Great service. If you need a phone, come see Zack!
  • IE
    Inoka Enosaran
    Nov 16, 2025
    5.0
    Nathan helped me and my girlfriend for TWO WHOLE HOURS. While we were fighting with our service providers to get our numbers transferred. The dude was super professional and extremely chill and made the process 10x more enjoyable and easier. Would 100% recommend switching to verizon
  • JK
    James Kussman
    Nov 12, 2025
    1.0
    I’ve been a customer here for 10 years. I’ve been loyal here only because of their above average service. Over the last year that has gone down hill fast. The employees aren’t knowledgeable anymore even with simple stuff. And they are arrogant and they don’t care. Feels worse then a normal Verizon company store. I left Verizon completely over how this store operates.
  • FA
    Floy Anderson
    Oct 31, 2025
    5.0
    Worked with Zahn to upgrade 3 phones to Iphone 17 Pro Max. Zahn was very helpful in describing the different attributes of the iphone 17 pro max. he was very patient with my sister and I, as we are technologically challenged! one of the phones we were updated was for my brother who lives in a different city, he recommenced the McMinnville store who were very helpful to him also. This is the second time I have purchased phones from this store, and received exceptional service, previous purchases were done at the Hwy 97 store in Redmond, where we were treated extremely rudely.
  • PB
    PEGGY BELL
    Oct 30, 2025
    5.0
    My sister just purchased three IPhone 17 pro max. Zayn absolutely ROCKS. He explained everything to us in terms that two tech challenged women like us could understand. He Set two of the phones up for us and informed us that our brother could pick up the third phone and have it set up at their sister store in McMinnville. He was so polite, offered us water and when we were leaving he came and held the door for us. I would recommend him to anyone that is considering purchasing a new phone.

Frequently Asked Questions About Verizon

What services does the Verizon store at 1850 Nw 6th St offer?

The Verizon store offers wireless sales, device upgrades for brands like Apple, Samsung, Google, and Motorola, Verizon plan assistance, wireless accessories, exclusive Verizon services, and the latest promotions.

What are the store hours for the Verizon location on Nw 6th St in Redmond, OR?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.