Brand Certified
Verizon
3.9(547 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1438 S Highway 97, Redmond, OR
97756, United States
Certified by Verizon • Feb 22, 2026
(541) 923-9970
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/oregon/redmond/redmond-oregon-1024002
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Redmond for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
547 reviews
5 stars
310
4 stars
76
3 stars
41
2 stars
19
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness and professionalism, others reported poor service, rudeness, and a lack of support, particularly for elderly customers.
Billing Issues
Numerous reviews highlighted ongoing billing problems, including unexpected charges and difficulties in resolving these issues, leading to frustration among long-term customers.
Store Experience
The store environment received mixed reviews; some customers appreciated the cleanliness and organization, while others experienced long wait times and felt that employees were unhelpful.
Employee Knowledge
Several customers noted that while some employees were knowledgeable and provided good assistance, others were poorly trained and unable to resolve issues effectively.
- NANicole AcunaFeb 17, 20265.0Came here and they had excellent and friendly customer service unlike the incompetent and lazy sister store on 6th st in Redmond.
- RRRobyn RyelJan 28, 20265.0Lee is amazing. He handle all the issues I had, and fixed the issue quickly and professionally. Every time I come in he is always greets me with a smile and says I will be right with you. I can tell you that that kind of service is hard to find anymore. Again thank you Lee for all your help
- BWBert WJan 9, 20265.0The only reason I was there was because they wouldn't take my payment over the phone! They said they had to update the system because of minute debit card and they couldn't take the payment for 30 days. So I went in to pay , and then they charged me an extra $1 🙃 catch 22!
- JNJoy NielsenJan 7, 20265.0Zach made the process very easy! Great customer service!
- BDBrandy DaltonDec 30, 20255.0Verizon as a company is very frustrating to work with. I talked to five people on customer service and in store and every time I got a different story. But the in-store employees at this store were extremely helpful and I'm very grateful for their assistance. Thanks!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Redmond?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as products like business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Redmond?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Redmond offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Redmond?
You can schedule an in-store appointment online through their website or use the My Verizon app for convenient scheduling.
What payment methods are accepted at Verizon Redmond?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash-only payments.
Does Verizon Redmond sell used goods?
Yes, the store sells used goods as part of its product offerings.
What types of plans and services does Verizon offer at the Redmond store?
They offer mobile plans, wireless internet plans, and voice plans to meet various connectivity needs.
Which nearby places can I visit along with Verizon in Redmond?
Nearby you can visit Cindy's Chinese Garden for Asian cuisine, Walgreens for pharmacy and convenience shopping, and Starbucks for coffee and snacks. These locations provide convenient stops before or after your Verizon visit.
Are there automotive service options near Verizon Redmond?
Yes, nearby automotive services include CTS Tires for tire repair, Own-A-Car for automotive repair, AutoZone Auto Parts for replacement parts, and Gills Point S Tire & Auto for tire services.
What financial and insurance services are close to Verizon Redmond?
Nearby financial and insurance services include Western Union for money transfers, OnPoint Community Credit Union for banking needs, LibertyX Bitcoin ATM for currency exchange, and Jake Waardenburg - State Farm Insurance Agent for auto and life insurance.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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