Business Details
3004 Ne Broadway St, Portland, OR
97232, United States
Certified by Verizon • Feb 22, 2026
(503) 280-4448
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Portland, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
367 reviews
5 stars
282
4 stars
27
3 stars
6
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Travis, D'Angelo, and Cierra.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and misleading promotions, leading to dissatisfaction and feelings of being scammed.
Store Experience
Customers reported mixed experiences regarding wait times and store organization, with some noting long waits and busy conditions, while others appreciated the efficiency of staff.
Product Setup
Customers generally found the assistance with setting up new phones to be effective and satisfactory, with staff providing clear explanations and support.
- SSSé SullivanFeb 18, 20265.0Great experience. Z was great and helpful
- TRThomas Raines-MorrisFeb 18, 20265.0I had the best experience with Z at this store. He will help anyone with a kind smile, even if your problem might be small. He is thoughtful, professional, and efficient. He is the best kind of salesperson that Verizon has to offer. I will definitely be coming back for him!
- WHWalt HollandsFeb 10, 20265.0AJ was super helpful and easy to work with
- BMBen MooreFeb 1, 20265.0The agent explained all of my options and helped me find the best deal for me. He also did a great job setting up my new phone and making sure everything worked.
- WWwendylin123Jan 19, 20265.0Travis was very professional and patient. He offered my phone upgrade options clearly and without any pressure. He explained why my old phone was having difficulty with storage, etc. When my iCloud back up was taking more time than usual, he offered another option which worked. I was there for the customer before me who was also setting up her new phone and the customers after me who had difficulty with their passwords and apps. He was the true professional, kind and super patient, and juggled all of our requests. I am grateful for Travis’ expertise.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Portland?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services does the Verizon Authorized Retailer in Portland provide?
They provide services such as new lines, upgrades, new devices, and accessories, with knowledgeable consultants to assist you.
Can I pick up my online order in store at this Verizon location?
Yes, the store offers in-store pickup for your convenience.
What are the store hours for this Verizon location?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Portland Verizon store accept mobile payments?
Yes, payment options include Android Pay, Apple Pay, Samsung Pay, as well as credit and debit cards like Visa, MasterCard, Discover, and American Express.
Does the Verizon store offer recycling for electronics?
Yes, they provide recycling services for electronics.
Is the Verizon store in Portland welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers and strives to create a friendly environment for everyone.
Which nearby places might be helpful or interesting when visiting the Verizon store?
Nearby is GoWireless Verizon Premium Retailer for alternative Verizon services, Batteries Plus Bulbs for related accessories, and Things From Another World, a comic book and hobby store you might enjoy before or after your visit.
Are there any health and wellness services near the Verizon store?
Yes, nearby you can find Broadway Physical Therapy, Lavender Moon Wellness for massage therapy, and Alvis Chiropractic, which could be convenient stops if you're in the area.
What are some beauty and personal care places near the Verizon store?
Nearby options include L A Hairdressers Plus for hair services, Dahlia Wax Bar for waxing, and Rosewater Tattoo for tattoo and piercing services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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