Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Portland, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
298 reviews
5 stars
242
4 stars
13
3 stars
7
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Kaitlyn, Daniel, and Amelia.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues, including data transfers and phone activations, often going above and beyond to ensure customer satisfaction.
Negative Experiences
Some customers reported poor service experiences, including issues with billing, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.
Store Management
There were mixed reviews regarding store management, with some customers praising the manager's support while others noted a lack of responsiveness to issues.
Pricing Transparency
Customers expressed frustration over unexpected fees, such as data transfer charges, and perceived lack of clarity regarding promotions and discounts.
- BJBeth J.Oct 29, 20255.0Daniel was so much help. He clearly explained my options, layed out the pros and cons of different phones. He clearly explained the different discounts available and how they will look on my bill. I left the store well information, with a new phone and all my data transfered. Thank you Daniel !
- VKVonik KahramanianSep 5, 20255.0Daniel has great customer service.in a digital world I am losing hope is service. He restored that going above and beyond taking time to answer all my questions.
- CVCharles VesleyAug 27, 20255.0Annabelle, Verizon in store agent, at you Portland Oregon Terwillger branch is hands the down, the person, and most knowledgeable individual that has ever helped me at Verizon, professional and sharp as a tack. This girl needs a promotion and a raise. Id do what ever it takes to keep her in your employ. Respectfully,Charles V
- BBBusy BeeAug 26, 20255.0Lee and Manager Sam are professional, efficient and big hearted. They supported and educated me throughout the phone purchasing process.
- MMMargot S. MendezAug 16, 20255.0Representative, Samara, was very professional and attentive with me. She helped me choose a competitive plan for two lines, and very kindly she transferred all the data from my old phone to the new one —successfully keeping all my most important apps, images and contacts. My new phone is a much more efficient and improved version of my previous one. I highly recommend Samara for her focus and dedication.
Frequently Asked Questions About Verizon
What products does Verizon at 7421 SW Barbur Blvd in Portland offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, Motorola, and Google.
What are the store hours for Verizon at Portland's Barbur Blvd location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup services at this location?
Yes, this Verizon location offers in-store pickup for your convenience.
What payment options are accepted at Verizon on SW Barbur Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What services can customers expect at this Verizon authorized retailer?
Customers can get new lines, upgrades, new devices, and accessories at this Verizon store.
What languages are supported by the staff at this Verizon location?
The staff at Verizon in Portland speak English and Spanish to assist customers.
Is free Wi-Fi available at the Verizon store on 7421 SW Barbur Blvd?
Yes, the store offers free Wi-Fi for customers.
Which nearby places can I visit for a meal before or after shopping at Verizon?
You can visit nearby dining spots like Baja Fresh, La Costita, Starbucks, and Pizza Hut for various meal options.
Are there nearby financial services close to the Verizon Barbur Blvd store?
Yes, customers can find Chase Bank, US Bank, U.S. Bank ATM, and Private Wealth Management | U.S. Bank nearby for banking needs.
What nearby health and medical services are available around the Verizon store?
Nearby health-related places include Grapevine Vision (optometrist), Terwilliger Dental, SW PDX Pediatric Dentistry, Banfield Pet Hospital, Monarch Medical Weight Loss, and Skinwise Rx medical spa.