Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Portland, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Mixed experiences with customer service; some representatives received high praise for their helpfulness, while others were described as rude or unprofessional.
Staffing Issues
Frequent complaints about being understaffed, leading to long wait times and poor service.
Technical Support
Some customers reported positive experiences with technical support, while others faced issues with device setup and troubleshooting.
Transparency
Concerns about hidden fees and lack of clear communication regarding costs and services.
Store Conditions
Reports of poor store conditions, including being closed during business hours and lack of staff availability.
ES
Egor Smirnov
4 days ago
1.0
Самый худший сервис, парень на кассе ничем не захотел помогать.
RG
robert gilmore
Oct 23, 2025
1.0
Never had a customer service as bad as of today in a long time. Being told no off the bat in person and acting like I'm a problem. After being on the phone for hours with Verizon on hold.finally talked to the right person told to walk into this store and I could be helped. Went to clackamas one and got helped
JM
Jason Miller
Oct 10, 2025
5.0
Gibson was amazing at his job. Having needed a new phone; he made my day. Passing time like friends. If you need help 82nd & Holgate location is wonderful.
JW
Jachin Walters
Sep 3, 2025
5.0
There were lots of technical issues while purchasing my new phone and transferring data. The salesman was great to deal with and very friendly.
JD
Jacob Dempsey
Aug 31, 2025
5.0
This was the best experience I’ve ever had getting a new phones. Jarsson was so helpful and things moved so smoothly.
What products and brands does Victra offer at the Portland, OR location?
Victra offers a full range of wireless devices and accessories, including smartphones, tablets, wearable devices, and protection cases from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra at 4410 Se 82nd Ave, Portland?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra provide in-store pickup services?
Yes, Victra offers in-store pickup for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Victra at their Portland location?
You can contact the store by phone at +1 503-473-0147 or email Info@victra.com.
Does Victra offer any special features or accommodations for customers?
What are some restaurants near Victra at 4410 Se 82nd Ave in Portland?
Nearby restaurants include HK Cafe (dim sum and Chinese cuisine), Subway (sandwich shop), Tea Talk (bubble tea and cafe), L&L Hawaiian Barbecue, Eatza Pizza, and Tokyo-Ya Ramen (Japanese cuisine).
Are there any coffee shops near Victra for a quick break before or after shopping?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee and refreshments.
Where can I find lodging options near Victra in Portland?
Nearby hotels include Motel 6 Portland Southeast and Econo Lodge Portland - I-205, convenient for travelers visiting the area.
How can nearby financial services help customers visiting Victra?
Nearby financial services like U.S. Bank and LibertyX Bitcoin ATM offer convenient banking and currency exchange options for customers needing to manage payments or cash during their visit.