Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Portland, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
344 reviews
5 stars
258
4 stars
15
3 stars
6
2 stars
7
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staffing Issues
Many reviews mentioned long wait times and understaffing, leading to poor customer experiences.
Technical Issues
Customers reported various technical issues during phone purchases and setups, with some feeling pressured to buy additional products.
Store Management
Several reviews highlighted problems with store management, including inconsistent hours and lack of communication regarding orders.
- SPSylas PubgDec 23, 20251.0Bad costumer service
- RTRopati TalamaivaoNov 24, 20255.0I wanna say thank you to the gentleman that helped my wife and I out over this last weekend. It was a serious issue regarding payment and somehow someway my payment went missing and therefore causing a mixup that ultimately resulted in my phone service being cutoff. But things got squared away but big ups for his patience and remaining cool under pressure. Thank you to the guys at this location!!!
- ESEgor SmirnovNov 19, 20251.0Самый худший сервис, парень на кассе ничем не захотел помогать.
- RGrobert gilmoreOct 23, 20251.0Never had a customer service as bad as of today in a long time. Being told no off the bat in person and acting like I'm a problem. After being on the phone for hours with Verizon on hold.finally talked to the right person told to walk into this store and I could be helped. Went to clackamas one and got helped
- JMJason MillerOct 10, 20255.0Gibson was amazing at his job. Having needed a new phone; he made my day. Passing time like friends. If you need help 82nd & Holgate location is wonderful.
Frequently Asked Questions About Verizon
What products and brands does Victra offer at the Portland, OR location?
Victra offers a full range of wireless devices and accessories, including smartphones, tablets, wearable devices, and protection cases from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra at 4410 Se 82nd Ave, Portland?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra provide in-store pickup services?
Yes, Victra offers in-store pickup for customers.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Victra at their Portland location?
You can contact the store by phone at +1 503-473-0147 or email Info@victra.com.
Does Victra offer any special features or accommodations for customers?
Yes, Victra offers free Wi-Fi, electronic recycling services, and welcomes LGBTQ customers.
What are some restaurants near Victra at 4410 Se 82nd Ave in Portland?
Nearby restaurants include HK Cafe (dim sum and Chinese cuisine), Subway (sandwich shop), Tea Talk (bubble tea and cafe), L&L Hawaiian Barbecue, Eatza Pizza, and Tokyo-Ya Ramen (Japanese cuisine).
Are there any coffee shops near Victra for a quick break before or after shopping?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee and refreshments.
Where can I find lodging options near Victra in Portland?
Nearby hotels include Motel 6 Portland Southeast and Econo Lodge Portland - I-205, convenient for travelers visiting the area.
How can nearby financial services help customers visiting Victra?
Nearby financial services like U.S. Bank and LibertyX Bitcoin ATM offer convenient banking and currency exchange options for customers needing to manage payments or cash during their visit.