Location.com logo
Brand Certified

Verizon

4.2
(347 reviews)

Business Details

4410 Se 82nd Ave, Portland, OR
97266, United States
(503) 473-0147
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Portland, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4410 Se 82nd Ave, Portland, OR
97266, United States

Hours

Reviews

4.2
347 reviews
5 stars
260
4 stars
15
3 stars
6
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some representatives received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Staffing Issues

Many reviews mention that the store is often understaffed, leading to long wait times and poor service experiences.

Technical Issues

Customers reported various technical issues during phone purchases and setups, with some feeling pressured to buy additional products.

Store Management

Several customers expressed frustration with the management of the store, citing problems with order fulfillment and communication.
  • AG
    Amanda Garrison
    Feb 6, 2026
    1.0
    Not one soul in the store at noon on a Friday.
  • SP
    Sylas Pubg
    Dec 23, 2025
    1.0
    Bad costumer service
  • RT
    Robert Talamaivao
    Nov 24, 2025
    5.0
    I wanna say thank you to the gentleman that helped my wife and I out over this last weekend. It was a serious issue regarding payment and somehow someway my payment went missing and therefore causing a mixup that ultimately resulted in my phone service being cutoff. But things got squared away but big ups for his patience and remaining cool under pressure. Thank you to the guys at this location!!!
  • ES
    Egor Smirnov
    Nov 19, 2025
    1.0
    Самый худший сервис, парень на кассе ничем не захотел помогать.
  • RG
    robert gilmore
    Oct 23, 2025
    1.0
    Never had a customer service as bad as of today in a long time. Being told no off the bat in person and acting like I'm a problem. After being on the phone for hours with Verizon on hold.finally talked to the right person told to walk into this store and I could be helped. Went to clackamas one and got helped

Frequently Asked Questions About Verizon

What products and brands does Victra offer at the Portland, OR location?

Victra offers a full range of wireless devices and accessories, including smartphones, tablets, wearable devices, and protection cases from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for Victra at 4410 Se 82nd Ave, Portland?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: