Business Details
10103 Ne Cascades Pkwy, Portland, OR
97220, United States
Certified by Verizon • Feb 22, 2026
(503) 288-3756
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/oregon/portland/portland-airport-way-325970
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Portland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
423 reviews
5 stars
234
4 stars
33
3 stars
18
2 stars
25
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness and professionalism, while others were criticized for rudeness and lack of assistance.
Billing Issues
Multiple customers reported issues with billing, including being overcharged and confusion regarding promotions and fees.
Store Experience
Some customers had positive experiences with knowledgeable staff and efficient service, while others faced long waits and unhelpful interactions.
Product Availability
Customers expressed frustration over the lack of stock for newer phones and issues with incorrect orders.
- JBJeff Blattner3 days ago5.0Honestly the best experience I've ever had at a Verizon store. Eric, our sales rep, went above and beyond setting up our family plan. Super knowledgeable, friendly, and made sure we got exactly what we wanted. He even added a fourth line for us and somehow our bill ended up being cheaper than before. Dude is legendary.
- HPHeather PetersonJan 17, 20261.0Overcharged for the 4th month in a row. I’ve tried through the app, in person at the storefront, and twice over the phone. All 4 times I’ve been told the issue has been resolved. Do not join this network.
- PPPNWcatladeeJan 17, 20264.0Great experience tonight! Service was great.
- PMPhil M.Jan 5, 20265.0Upgraded my Galaxy S22 Ultra to the Galaxy S25 Ultra. Very, very streamlined process. Eric was the sales consultant who helped me out. He was fantastic. Friendly, patient, and explained everything perfectly. Truly and honestly... a great experience.
- JWJony WuDec 25, 20252.0Phone plans are confusing with hidden fees, not trusting. Salesman not professional enough including the manager. Always say "I don't know" whatever you asked. Waste time if you go there.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Portland?
Verizon in Portland is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Portland?
The Verizon store is located at 10103 NE Cascades Parkway, Building N, Portland, OR 97220.
Can I buy the latest smartphones like iPhone 15 or Samsung Galaxy S23 at this Verizon store?
Yes, Verizon offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at their Portland store.
Does Verizon Portland offer in-store pickup and delivery options?
Yes, Verizon Portland offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Portland store?
You can schedule an in-store appointment online through Verizon's website or via the My Verizon app.
What types of products does Verizon Portland offer for business customers?
Verizon Portland offers business cell phones, business mobile hotspots, business tablets, and business laptops.
Which payment methods are accepted at Verizon Portland?
Verizon Portland accepts payment via check, debit card, and mobile NFC payment methods; cash is not required exclusively.
What nearby restaurants can I visit before or after shopping at Verizon Portland?
Nearby restaurants include Cha Cha Cha Taqueria, The Original WOW! Burger, Von Ebert Brewing, Pizanos Pizza, and Red Robin Gourmet Burgers, offering a variety of dining options.
Are there any nearby coffee shops near Verizon Portland for a quick break?
Yes, Starbucks locations are nearby where you can enjoy coffee before or after your visit to Verizon Portland.
Where can I find other mobile phone or electronics stores near Verizon Portland?
Nearby mobile phone and electronics stores include Verizon Business Services, AT&T Store, T-Mobile, iFIX, Secure Data Recovery Services, and LensCrafters for eyewear.
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Certified February 22, 2026Yext Knowledge Graph
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