Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Portland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
313 reviews
5 stars
172
4 stars
25
3 stars
15
2 stars
16
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Ant, Chris, and Gabby, while others reported rude and unhelpful interactions.
Sales Experience
Some customers experienced confusion with phone plans and hidden fees, while others appreciated the knowledgeable assistance in selecting devices and plans.
Store Environment
The store received mixed reviews regarding cleanliness and organization, with some customers noting a lack of greeting or attention from staff.
Technical Support
Several customers expressed frustration with technical issues and the handling of their accounts, citing long wait times and unresolved problems.
- PMPhil M.Jan 5, 20265.0Upgraded my Galaxy S22 Ultra to the Galaxy S25 Ultra. Very, very streamlined process. Eric was the sales consultant who helped me out. He was fantastic. Friendly, patient, and explained everything perfectly. Truly and honestly... a great experience.
- JWJony WuDec 25, 20252.0Phone plans are confusing with hidden fees, not trusting. Salesman not professional enough including the manager. Always say "I don't know" whatever you asked. Waste time if you go there.
- HDHarpreet DuggalDec 15, 20255.0I had an excellent experience opening 4 new lines at this Verizon store. Trevor and his team, Moe and Eric, were fantastic to work with—knowledgeable, patient, and truly customer-focused. They handled every hiccup smoothly, escalating with internal Verizon teams to expedite the port and work through system limitations. Their teamwork and commitment made the entire process easy and stress-free. Really appreciate the great service and would highly recommend this location. A++ and highly recommended.
- RHRebecca HamiltonDec 15, 20255.0All experiences with Verizon have been unpleasant until today when I worked with Chris. He was quick, efficient, explained the process to me and didn’t treat me like I was incompetent for asking questions like employees have in the past. Per his job, he tried upselling me and once I said no he left it alone. I also appreciated his chill/calm demeanor and felt like he read his customer well! He was polite, mindful and quick. 10/10 for Chris R! I appreciate you, take care!
- ICisaac currierDec 5, 20255.0Mo helped me Today at his store. Very kind man! Very smart!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Portland?
Verizon in Portland is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Portland?
The Verizon store is located at 10103 NE Cascades Parkway, Building N, Portland, OR 97220.
Can I buy the latest smartphones like iPhone 15 or Samsung Galaxy S23 at this Verizon store?
Yes, Verizon offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at their Portland store.
Does Verizon Portland offer in-store pickup and delivery options?
Yes, Verizon Portland offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Portland store?
You can schedule an in-store appointment online through Verizon's website or via the My Verizon app.
What types of products does Verizon Portland offer for business customers?
Verizon Portland offers business cell phones, business mobile hotspots, business tablets, and business laptops.
Which payment methods are accepted at Verizon Portland?
Verizon Portland accepts payment via check, debit card, and mobile NFC payment methods; cash is not required exclusively.
What nearby restaurants can I visit before or after shopping at Verizon Portland?
Nearby restaurants include Cha Cha Cha Taqueria, The Original WOW! Burger, Von Ebert Brewing, Pizanos Pizza, and Red Robin Gourmet Burgers, offering a variety of dining options.
Are there any nearby coffee shops near Verizon Portland for a quick break?
Yes, Starbucks locations are nearby where you can enjoy coffee before or after your visit to Verizon Portland.
Where can I find other mobile phone or electronics stores near Verizon Portland?
Nearby mobile phone and electronics stores include Verizon Business Services, AT&T Store, T-Mobile, iFIX, Secure Data Recovery Services, and LensCrafters for eyewear.