Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Portland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
309 reviews
5 stars
169
4 stars
25
3 stars
15
2 stars
15
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and professionalism, particularly highlighting staff like Ant, Gabby, and Elias.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting excellent service while others faced rudeness and unhelpfulness from staff.
Product Availability
Customers expressed frustration over the lack of stock for newer phones and issues with incorrect orders, leading to dissatisfaction.
Store Environment
The store environment received mixed reviews, with some customers appreciating the friendly atmosphere while others reported feeling ignored or unwelcome.
Promotional Issues
Multiple customers reported problems with promotions and billing, indicating a lack of clarity and follow-through on promises made by staff.
- RKR KNov 12, 20255.0Chris Ray cool dude and works to good in this store and has multitasking like me I like that Chao
- RRRamNov 12, 20251.0Elijah need some hospitality classes Walking around store like big boss
- VWVanessa W.Oct 22, 20255.0This store’s great. Moe was very helpful with my return today. He was knowledgeable about my issue, and he corrected an error a phone specialist committed regarding my return. Would recommend.
- JJJonesSep 28, 20252.0The service was lack luster and pushy and how Verizon is doing in purchasing is poor. This store did not have any of the newer phones in stock.
- SOSandy OlsenSep 8, 20255.0Micah was an associate who helped me with annoying ads that showed my phone had numerous viruses. He fixed the problem in record time! Thanks so much!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Portland?
Verizon in Portland is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Portland?
The Verizon store is located at 10103 NE Cascades Parkway, Building N, Portland, OR 97220.
Can I buy the latest smartphones like iPhone 15 or Samsung Galaxy S23 at this Verizon store?
Yes, Verizon offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at their Portland store.
Does Verizon Portland offer in-store pickup and delivery options?
Yes, Verizon Portland offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Portland store?
You can schedule an in-store appointment online through Verizon's website or via the My Verizon app.
What types of products does Verizon Portland offer for business customers?
Verizon Portland offers business cell phones, business mobile hotspots, business tablets, and business laptops.
Which payment methods are accepted at Verizon Portland?
Verizon Portland accepts payment via check, debit card, and mobile NFC payment methods; cash is not required exclusively.
What nearby restaurants can I visit before or after shopping at Verizon Portland?
Nearby restaurants include Cha Cha Cha Taqueria, The Original WOW! Burger, Von Ebert Brewing, Pizanos Pizza, and Red Robin Gourmet Burgers, offering a variety of dining options.
Are there any nearby coffee shops near Verizon Portland for a quick break?
Yes, Starbucks locations are nearby where you can enjoy coffee before or after your visit to Verizon Portland.
Where can I find other mobile phone or electronics stores near Verizon Portland?
Nearby mobile phone and electronics stores include Verizon Business Services, AT&T Store, T-Mobile, iFIX, Secure Data Recovery Services, and LensCrafters for eyewear.