VCA Woodstock Animal Hospital

4.3
250 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & Kennels
VCA Woodstock Animal Hospital is proud to be serving Portland, Oregon. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Woodstock Animal Hospital
4835 SE Woodstock Blvd., Portland, OR
97206, United States

Hours

Reviews

4.3
250 reviews
5 stars
173
4 stars
32
3 stars
15
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while many customers praise the kindness and compassion of the vets and techs, numerous reviews highlight consistent rudeness and dismissiveness from front desk staff.

Quality of Care

Many customers appreciate the quality of veterinary care provided, noting that the vets are knowledgeable and caring, especially in difficult situations.

Communication Issues

Several reviews mention poor communication, including difficulties in scheduling appointments, lack of follow-up, and disorganization in handling prescriptions and treatment plans.

Cost Concerns

Customers express frustration over high costs and perceived upselling of unnecessary services, leading to dissatisfaction with the value of care received.

Emergency Response

There are complaints about the clinic's unwillingness to accommodate urgent care needs, with some customers feeling their pets' immediate health concerns were not prioritized.
  • RR
    Rick Reed
    6 days ago
    5.0
    The staff and veterinarians here are the best people ever and I wouldn't go anywhere else if I could give ten stars I most definitely would they went above and beyond and they know how to handle animals the correct way
  • JR
    joan rutherford
    Nov 6, 2025
    5.0
    This place is wonderful. Everyone was so nice. They were very good with my senior cat. She was puring when we left. Even after getting a shot. I will definitely come here again.
  • DM
    Dober Man
    Aug 11, 2025
    3.0
    There are a couple of good techs here. But it's almost like it's part of their culture, that people at the desk be rude to customers. The girl today was terrible and there have been bad interactions in the past. Been coming here for years and have seen them come and go. Also, they don't answer phones???
  • MG
    Mick Grover
    Aug 6, 2025
    5.0
    Great vet and nurses. Dr. Newton was kind, courteous and caring in helping find the best path forward for our aging canine, prioritizing compassion over profits.
  • TT
    Tyler Trowbridge
    Jul 10, 2025
    2.0
    We’ve been bringing our dog here for some time, and I want to start by saying the doctors and vets are excellent. They clearly care about the animals, and our dog absolutely loves them. Unfortunately, the experience is consistently soured by the front desk staff, who create a really unwelcoming environment. Each time we’ve visited, the front desk team has been rude and dismissive. They barely acknowledge you when you walk in and seem more interested in whatever they’re doing than in helping clients. One recent example: after my dog’s appointment, I stepped outside because there was a cat in the lobby, and my dog doesn’t do well around cats. When I came back in to ask about paying my bill, the front desk person snapped, “What do you want?” It was so abrupt that I actually questioned if maybe I’d come off as rude first. I let it go, thinking maybe it was just an off day. However, this morning my wife called to schedule an appointment for our puppy to make sure he’s up-to-date on shots before an upcoming trip, and once again the rudeness was immediate. She was met with a condescending, “Well, you’re going to need to ask the doctor,” when she was simply trying to get the ball rolling. When we inquired about testing for our dog, she was cut off mid-sentence with, “You can drop the samples off at any time,” with no attempt to explain the process or be helpful. I completely understand having a bad day—it happens to all of us—but this isn’t about one bad day. It’s been a consistent pattern across multiple visits and interactions. At some point, enough is enough. We value the vets here, but the front desk makes us question whether this is the right place for our pets.

Frequently Asked Questions About VCA Woodstock Animal Hospital

What services does VCA Woodstock Animal Hospital offer for pets?

VCA Woodstock Animal Hospital provides a wide range of services including preventive care, wellness programs, nutrition counseling, dentistry, ultrasound, radiology, soft tissue surgery, vaccinations, spay and neuter, grooming, boarding, and treatment for various diseases.

What are the operating hours of VCA Woodstock Animal Hospital?

The hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.