Certified by VCA Laurelhurst Animal Hospital • Feb 01, 2026
Reviews
4.5
141 reviews
5 stars
115
4 stars
7
3 stars
4
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, empathy, and compassionate handling of pets, especially during difficult situations.
Communication Issues
Several reviews highlighted problems with communication, including lack of transparency in pricing and difficulty in getting timely responses from staff.
Staffing Concerns
Multiple customers expressed dissatisfaction with long wait times for appointments and perceived understaffing, leading to rushed interactions and service.
Mixed Experiences
While many customers reported positive experiences with specific vets, others noted inconsistencies in care and service quality, leading to frustration.
Cost Concerns
Some reviews mentioned high prices for services and a perception of upselling, which contributed to dissatisfaction among certain customers.
KM
Kristin Mathes
Jan 2, 2026
5.0
I’ve been with this group for almost 20 years, back when the docs and techs were with Hollywood Vet Hospital. They’ve helped me with very complicated health issues for two dogs. I moved to St John’s and make the trek happily to keep the continuity of care but also because the level of care is worth it.
JN
Jo Nas
Dec 22, 2025
5.0
VCA staff have always been so kind, so empathetic, so careful with our fur babies. the first free vet exam for both of our cats REALLY helped make their care accessible to our family.
At our last appointment she wouldn't come out of the carrier. they didn't charge us an exam fee, which i really appreciated, and they were able to get us a new appointmentin first a few days.
VCA vaccinations can be a little spendy, but there are other resources in town to get them done elsewhere. vca staff are very informed about these resources and pointed us in the right direction.
The staff are always so understanding and kind and they handle difficult emotional conversations about euthanasia and quality of life with such tender care. really appreciate the service we consistently receive here!
CE
Chanel Hassan Elmi
Dec 19, 2025
1.0
Spoke with Ivy and three separate reps via vca app and the clinic. I received an email clarifying that my pup was due for an appointment. I am currently out of the country and the pet sitter and I had to prioritize on our end an appointment as well with the clinic. I received over seven emails and vca notifications regarding a fecal test, an exam, rabies vaccines, three other vaccines, and a heartworming test, mind you these were all annual and past due from less than one year since my last exam. The email thread started nearly a month ago, not once did I receive a price on any of the past due required services. I spoke three weeks ago, asking to remove the fecal required testing because I already did three tests in one year. In total, without a single employee out of four employees from the VCA app, customer service reps, and Ivy- not once did anyone tell me the price would be over $447.80. Be very watchful for this clinic. They claimed that they couldn't tell me the price because too much was going on. But the last email was over two weeks ago, therefore there is no excuse to be transparent in pricing. Disappointing and extremely unprofessional.
Skip this vet clinic if you wanna speak with competent reps that transparently display all the prices for over seven separate services.
JF
Jade Francisca
Nov 20, 2025
5.0
VCA has been our vet for about four years, in Vancouver and now in Portland. The staff are consistently kind and handle our cats compassionately.
To discuss costs in these trying times: The new care plans are good options to break high cost establishment care for new kittens or puppies into affordable monthly payments for their first year. The cost of care out of pocket falls in the middle, not the low or high end, and the initial exam as a first time patient is free.
YM
Yoyo M
Oct 31, 2025
5.0
The loveliest people work at this clinic ❤️🐾 !!! Dr. Lambert is one of the most personable, knowledgeable & funniest Vets I've ever met
Thank you for a wonderful appointment. Highly recommend!
Frequently Asked Questions About VCA Laurelhurst Animal Hospital
What are the operating hours of VCA Laurelhurst Animal Hospital?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Which types of pets does VCA Laurelhurst Animal Hospital primarily serve?
They primarily serve cats and dogs.
What kinds of veterinary services does VCA Laurelhurst Animal Hospital provide?
They offer a wide range of services including acupuncture, cardiology, dentistry, dermatology, general and orthopedic surgery, immunizations, preventive medicine, radiology, spays and neuter, weight management, and more.
Is VCA Laurelhurst Animal Hospital accredited or associated with any veterinary organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Can I find a free first exam offer at VCA Laurelhurst Animal Hospital?
Yes, new clients can get a free first exam coupon by visiting their website.
What payment options are accepted at VCA Laurelhurst Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is VCA Laurelhurst Animal Hospital located?
It is located at 2945 NE Sandy Blvd, Portland, OR 97232, USA.
Are there any other pet grooming or veterinary services nearby VCA Laurelhurst Animal Hospital?
Yes, nearby places include VCA Laurelhurst Veterinary Hospital for veterinary and pet grooming services, Anderson Robert J DVM for veterinary care, and Townhouse Pet Care which offers pet grooming and pet supplies.
What dining options are available near VCA Laurelhurst Animal Hospital?
Nearby you can find dining options like Dave's Hot Chicken, Wendy's, and Xiao Ye for a variety of food choices.
What recreational or shopping spots are close to VCA Laurelhurst Animal Hospital?
The Mountain Shop and Mountain Shop provide outdoor gear and sporting goods shopping, and Steam Portland offers beauty, arcade and amusement park services nearby.
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