Got sent a email from you guys and never ever heard of you guys but got emails saying I owe you money wish I can give 0 stars seems like this company is a scam
QQ
Quinita Whitfield (Qwhit6972)
Aug 6, 2018
1.0
Aaron there gets 4 stars for answering the phone and seeming like he cares. While their phone service, other agents, ticketing system, and billing software all get 0 stars.
I spilled liquid on my laptop and tried to dry it quickly but the next day when I pressed keys it added extra characters. Touch screen and everything else still worked
So I took it into Geek squad despite my insurance being over. They had to send it off to their repair center.
When out for repair they said the key board needs replacing as well as the hard drive. Mind you they repaired the hard drive less than a year ago. But whatever.
I called to ask if my install of MS Project would stay on it. They said maybe with a data backup. So I called the repair center to do a data backup and add ram. Turns out the repair center can't do that, the store has to.
Aaron triage the call from the store and added that a data backup from my old drive needed to happen and ram upgrade. This was Wednesday of last week. Thursday I get a call that it's all done. So I go into the store and fine out they didn't complete the in store repairs.
So I head home without a laptop and wait for the in store repairs to finish. I got a call sunday that its finished. I get to the store and they did the data backup but couldn't recover much maybe 5% of files were there. Which they charged me for. And MY RAM WASNT UPGRADRD! I came in twice and it still wasn't done.
They charged me for an incomplete service of data backup, did not increase the ram, and gave me the replaced keyboard.
I will not be going back.
What services does Geek Squad at Best Buy in Portland offer?
Geek Squad provides tech repair, setup, and support services including computer, appliance, mobile phone, data recovery, and electronics repair.
Where is Geek Squad located in Portland?
Geek Squad is located at 2055 N Tomahawk Island Dr, Portland, OR 97217, USA.
What are the operating hours for Geek Squad at Best Buy in Portland?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule service in store or online via their website.
What is the contact phone number for Geek Squad at 2055 N Tomahawk Island Dr?
The local and main phone number is +1 503-247-6099.
Does Geek Squad at Best Buy in Portland have any current promotions?
Yes, they are featuring Black Friday Deals which can be viewed on their store website.
What nearby electronics stores can I visit along with Geek Squad?
Nearby electronics stores include Best Buy and Magnolia, where you can shop for electronics and accessories before or after visiting Geek Squad.
Are there places to ship or receive packages near Geek Squad?
Yes, there are UPS Access Point locations, UPS Alliance Shipping Partners, and an Amazon Locker nearby for convenient shipping and package pickup services.
What other retail stores are near Geek Squad at Best Buy in Portland?
Nearby retail stores include HomeGoods, Sports Authority Sporting Goods, DSW Designer Shoe Warehouse, and Mattress firms like BedMart and Mattress World Northwest for diverse shopping options.
Are there any recreational or accommodation options near this Geek Squad location?
Yes, you can find Jantzen Beach RV Park for camping and accommodation as well as Sierra for outdoor gear nearby.