Geek Squad

3.5
46 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2055 N Tomahawk Island Dr, Portland, OR
97217, United States

Hours

Reviews

3.5
46 reviews
5 stars
23
4 stars
6
3 stars
2
2 stars
0
1 star
15
  • CM
    Case Makinson
    Jun 1, 2025
    1.0
    Got sent a email from you guys and never ever heard of you guys but got emails saying I owe you money wish I can give 0 stars seems like this company is a scam
  • QQ
    Quinita Whitfield (Qwhit6972)
    Aug 6, 2018
    1.0
    Aaron there gets 4 stars for answering the phone and seeming like he cares. While their phone service, other agents, ticketing system, and billing software all get 0 stars. I spilled liquid on my laptop and tried to dry it quickly but the next day when I pressed keys it added extra characters. Touch screen and everything else still worked So I took it into Geek squad despite my insurance being over. They had to send it off to their repair center. When out for repair they said the key board needs replacing as well as the hard drive. Mind you they repaired the hard drive less than a year ago. But whatever. I called to ask if my install of MS Project would stay on it. They said maybe with a data backup. So I called the repair center to do a data backup and add ram. Turns out the repair center can't do that, the store has to. Aaron triage the call from the store and added that a data backup from my old drive needed to happen and ram upgrade. This was Wednesday of last week. Thursday I get a call that it's all done. So I go into the store and fine out they didn't complete the in store repairs. So I head home without a laptop and wait for the in store repairs to finish. I got a call sunday that its finished. I get to the store and they did the data backup but couldn't recover much maybe 5% of files were there. Which they charged me for. And MY RAM WASNT UPGRADRD! I came in twice and it still wasn't done. They charged me for an incomplete service of data backup, did not increase the ram, and gave me the replaced keyboard. I will not be going back.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Portland offer?

Geek Squad provides tech repair, setup, and support services including computer, appliance, mobile phone, data recovery, and electronics repair.

Where is Geek Squad located in Portland?

Geek Squad is located at 2055 N Tomahawk Island Dr, Portland, OR 97217, USA.