Cricket Wireless Authorized Retailer

4.6
149 reviews
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Business Details

1030 N Lombard St Ste A, Portland, OR
97217, United States
(503) 289-1850
https://www.cricketwireless.com/stores/or/portland/1030-n-lombard-st-ste-a
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Portland store today.

Location

Cricket Wireless Authorized Retailer
1030 N Lombard St Ste A, Portland, OR
97217, United States

Hours

Reviews

4.6
149 reviews
5 stars
120
4 stars
12
3 stars
6
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Aquarius, Jarred, Marcos, and Siggy for their helpfulness and professionalism.

Employee Performance

Several customers specifically mentioned individual employees by name, indicating a strong performance and positive impact on their experiences.

Store Environment

Some feedback pointed out issues with the store environment, including noise levels and service delays, which detracted from the overall experience.

Product Knowledge

Customers appreciated the staff's knowledge and ability to assist with technical issues and product inquiries, enhancing their shopping experience.

Mixed Experiences

While many reviews were positive, there were also mentions of negative experiences, including service inconsistencies and dissatisfaction with certain policies.
  • BS
    Barbara Sullivan
    Oct 7, 2025
    5.0
    Okay Aquarius was a very helpful ient he helped me from the time I called about my problem to the time I got to the store and got all my stuff and I think that's great y'all have a good day and I had the best time already bye-bye
  • CR
    Carmen Rodriquez
    Oct 3, 2025
    5.0
    Aquarius was a huge help! Got everything I needed and more today!
  • EI
    Evangelista Mc Intyre
    Oct 3, 2025
    5.0
    Aquarius A an amazing employee great service.
  • FM
    Fono Maafu
    Oct 3, 2025
    5.0
    Jarred served us really well and got me and my kids all new phones and also treated us kindly...
  • BT
    B T
    Sep 29, 2025
    2.0
    I dont have Cricket as a carrier these days because I got tired of the fees and switched about 5 years ago. I did buy a phone case at this location about 9 months ago. Was told it had a lifetime warranty . Was in the neighborhood and the stand on the case wouldn't lock back in ,so wanted to get a replacement. Was told that I needed the original box and to have filled out the warranty paperwork in order to get a replacement. Really? You can't just look up the sale and warranty it out? Also , just fyi, an American flag would be a great addition to the other flags displayed at this store 🙂
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Portland?

They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is Cricket Wireless Authorized Retailer located in Portland?

At 1030 N Lombard St Ste A, Portland, OR 97217.