With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Portland store today.
Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported rude and unprofessional behavior.
Staff Performance
Certain employees, particularly managers like Carolina and Dan, received high praise for their exceptional service, while others were criticized for poor attitudes.
Store Environment
Some customers noted issues with cleanliness and professionalism among staff, impacting their overall experience.
Accessibility
Customers expressed frustration with inconsistent store hours and difficulty reaching customer service.
JF
Jesael Fajardo
Dec 30, 2025
5.0
VERE ecxelente servicio,sobre todo la paciencia del la persona Berenice y por eso seguimos con cricket
DC
David Combs
Dec 29, 2025
1.0
Went in on Christmas eve to get a sim card and the female store attendant refused to sell me one becoming very combative with profanity threatening me with her bf diontay which is laughable as I am a pro boxer, diontay smartly didn't want anything to do with me but this was thee most unsafe, unprofessional and hostile cricket I have ever been to! For safety DO NOT go here.
LB
Loraine Butler
Dec 25, 2025
1.0
Went in to get a sim card on Xmas eve and was met with the rudest, most foul mouthed, unprofessional, curt and highly disrespectful female front desk personnel I have ever saw in 50 years! She was threatening me with her boyfriend who was stalking around the front of the store? For safety DO NOT chance this store.
JC
Joey Cutri
Dec 23, 2025
5.0
The store manager Carolina is awesome I will be recommending her, 10 out of 10 service 😁
DZ
David Zimmers
Dec 19, 2025
5.0
I love the store manager Carolina she is awesome and helped me so much I've never had been offered a water before it made my experience 10 times better 😄