Cricket Wireless Authorized Retailer

4.5
152 reviews
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Business Details

1307 NE 102nd Ave Ste S, Portland, OR
97220, United States
(503) 764-9960
https://www.cricketwireless.com/stores/or/portland/1307-ne-102nd-ave-ste-s
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Portland store today.

Location

Cricket Wireless Authorized Retailer
1307 NE 102nd Ave Ste S, Portland, OR
97220, United States

Hours

Reviews

4.5
152 reviews
5 stars
119
4 stars
12
3 stars
5
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees received high praise for their helpfulness, others were reported as rude and unhelpful.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with technical issues and product information.

Store Hours

Customers expressed frustration over inconsistent store hours and early closures, leading to confusion and dissatisfaction.

Positive Experiences

Many customers reported positive shopping experiences, particularly with specific employees who provided excellent service.

Overall Satisfaction

Overall, customers appreciated the affordability and service quality at this location, despite some negative experiences.
  • MB
    Michael Bouchard
    Nov 6, 2025
    2.0
    The sales rep at this store was inconsistent; he sold me on items and services without clarifying or making sure I was protected, including a defective screen protector, which failed to protect my screen. Yet he and his manager were willing show me another screen protector. Very frustrating, and I would not recommend
  • CS
    Catherine Sevier
    Oct 2, 2025
    1.0
    Arrived at 4pm they closed at 7pm , the worker said they got robbed....
  • RJ
    ruschjamiem69 james
    Sep 1, 2025
    1.0
    Service is OK but their customer service is bullshit you could never get anybody on the phone the people at the counters don't know anything they tell you to call customer service ...you call you sit on hold forever it's a complete joke then they send out a computer generated response/ apology it's absolutely ridiculous smh
  • MS
    Mercedez Suarez
    Jul 3, 2025
    5.0
    Diana me ayudó mucho. Muy buen servicio.
  • SQ
    Susana Quintanilla
    Jun 16, 2025
    1.0
    Joseph was the worst bad customer service when I called to see what time they closed he Said he would be closing at 7 and that there is many other store I felt he was trying to convince me to not go to his store just by the way he said it I payed my phone bill 2 days ago and I’m stuck with no service he said he would want to tell me denying me access to the account even tho I am the one paying the phone bill he was really rude and tried kicking me and the other lady because he wanted to take his lunch told us we had to get out from what I know paying customers don’t get treated like that I wanted to even open a new line he did not help at all I am now cancelling my 5 lines because of him this is not okay it’s
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.

Where is Cricket Wireless Authorized Retailer located?

It is located at 1307 NE 102nd Ave Ste S, Portland, OR 97220.