Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
5,427 reviews
5 stars
2,863
4 stars
1,296
3 stars
570
2 stars
229
1 star
469
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Stock Issues
Several reviews mentioned frequent stock shortages, especially during peak shopping times, leading to frustration among customers.
Store Experience
Customers appreciated the store's cleanliness and organization, but some expressed dissatisfaction with long wait times and lack of staff availability.
Product Availability
While many found a good selection of products, there were complaints about misleading inventory information and issues with pre-orders.
Delivery and Installation
Customers reported significant issues with the reliability of delivery and installation services, leading to frustration and dissatisfaction.
- RMRicardo Marin6 days ago5.0Chris at Best Buy was amazing! He took the time to walk us through all of our iPhone options and explained everything clearly without ever making us feel rushed. He was incredibly patient with all of our questions and made sure we felt confident in our decision before moving forward. His knowledge, professionalism, and friendly attitude truly made the experience stress-free and enjoyable. Big thanks to Chris for such great customer service—he’s a real asset to the team!
- JLjake logsdonJan 3, 20265.0Employees were really nice and helpful when I bought a TV that didn't fit in my car and I had to add shipping onto it. Very patient and helpful.
- HWHorace WardDec 30, 20255.0Great selection and customer service. Stock was a little run down after the holidays but otherwise it's my go to location for tech and home purchases
- MHMarcus HDec 30, 20251.0Many items is out of stock. Re-stock is retail most important for holiday shopping. Why we still go into the store, employees just told this is out of stock, why we still need store, just close it we all can go online. Other online retailers have better experience.
- MCMarc CDec 28, 20251.0Just witnessed a “back door” activity. About 30 people in line before opening for a certain pokemon release. We were told they had none. I went back to my car and waited as I saw two workers one off the clock and another in his uniform walk out with that pokemon set. I went back in and was still told they had none. Supervisor said it might have been an online pick up but the thing is it’s “in store” only item.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Portland on NE Cascades Pkwy?
You can shop for TVs, computers, appliances, cameras, and more electronics at this Best Buy location.
What are the store hours for Best Buy on NE Cascades Pkwy?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer any special services like repair or same day pickup?
Yes, this Best Buy offers Geek Squad repair services and same day in-store pickup.
Can I pay with a debit card or check at Best Buy on NE Cascades Pkwy?
Yes, they accept debit cards and checks; cash-only payments are not required.
Is curbside pickup available at this Best Buy location?
Curbside pickup is not currently available at this Best Buy location, but in-store shopping and pickup are offered.
Where is Best Buy located in Portland?
This Best Buy is located at 9739 NE Cascades Parkway, Portland, OR 97220.
What nearby stores can I visit for furniture or home goods when shopping at Best Buy?
Nearby furniture and home goods stores include Lovesac, Sleep Country USA, Mattress Firm, and My Style Point of View.
Are there any dining options near Best Buy at Cascade Station?
Yes, you can visit Famous Dave's BBQ, Famous Dave’s Bar-B-Que of America, Wendy’s, Buffalo Wild Wings, Chipotle Mexican Grill, and IHOP nearby for a variety of meals.
What entertainment or shopping centers are close to Best Buy on NE Cascades Pkwy?
Cascade Station shopping center and a cinema are nearby, along with stores like Magnolia electronics and Ikea Portland.
Are there any hotels nearby if I need accommodation near Best Buy in Portland?
Yes, the Residence Inn by Marriott Portland Airport at Cascade Station and Hyatt Place Portland Airport/Cascade Station hotels are close to Best Buy.