Best Buy

Reviews

• LL

  Lance

  4 days ago
  5.0
  A well stocked clean location. I used the app to ensure items are in stock before going. But they always have a product here or there that I missed.
• JW

  Jon Walsh

  Nov 10, 2025
  5.0
  I just came down looking for a gaming headset and Taz was able to help me with everything I needed. He was able to work with my wants and needs, respect my budget, and make his own recommendations among the available options based on his own personal experience with the products. Taz was as helpful as he was knowledgeable and I got exactly the experience I was hoping for. Ill definitely be coming back here
• SL

  Stanley Joey “JOEY” Loebig

  Nov 8, 2025
  5.0
  I placed an online order for a charger for my laptop and they make sure that the charger would work for my laptop excellent customer service
• AC

  Alexander Cann

  Nov 1, 2025
  1.0
  The Geek Squad here seems seriously understaffed and disorganized. We made an appointment online for a repair, showed up on time, and were told there were no technicians available to actually do the work — even though we had a confirmed appointment. We came back the next day, dropped it off in the morning, and when we tried to pick it up later, they wanted us to wait another 30 minutes just to hand it back. What’s the point of scheduling an appointment if they can’t honor it?
• CS

  Christopher Sobel

  Oct 19, 2025
  1.0
  I bought a new “open box” laptop online and drove a distance to pick it up at this store. I had been given a $1200 credit for my almost new Mac Book Pro in exchange. When I got there they had me wipe the computer — standard procedure — and I asked to inspect the open box laptop. They wouldn’t even let me take it out of the packaging to inspect the laptop itself even though I had technically already bought it. Ironically, they spent almost 10 minutes trying to find any and all scratches on mine and after they had wiped it they claimed due to the superficial 2 millimeter scratches on one side that they would only give me 60% of what I was offered. I’ve included photos — you can judge for yourself if this is reasonable, but the main thing is I was baited into a trade in only to get an unreasonable assessment after wiping my HD. When I told them as much in a kind manner, I got an apathetic shrug. No offer to work with me or maybe throw in some other discount to make the sale work. As a business if you’re going to lose a large sale and a customer who’s spent a huge amount over something trivial like this it’s not worth it - I will likely think twice about ever doing business with Best Buy again. Maybe that’s spiteful but there are better options if you actually want customer service or someone who cares.

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