Best Buy

Reviews

• CD

  Christian Doyle

  3 days ago
  5.0
  Staff was helpful even though they didn't have what I needed in inventory. I would definitely go back.
• LL

  Lukas

  Apr 5, 2026
  1.0
  Biased and discriminated against me because I was in a wheelchair. I was approached 3x by different people all talking on a walkie that I had stolen something. They had me open my satchel, then they tried to force me to stand and when I couldn't, they had me lift both of my legs up to check under me.
• TC

  Trina Chappelle

  Apr 3, 2026
  4.0
  So I had one of those days where nothing was going according to plan . The phone I wanted was sold out in the color I wanted unless I got the next gig size up which was an extra $200 upon paying at the register I realized I was $100 short so I was going to purchase the one I wanted but pick it up at Gresham station however I discovered when I went to give the rep my id to scan for the hold I was still a couple bucks shy of my goal and my id got left at home🙄. Through all the back n forth with the rep and his manager those poor guys remained so patient and kind. They provided excellent customer service with a smile and great sense of humor. I will try this once again tomorrow out in Gresham only bc they're the ones who have my color in stock but the next time I need something from best buy I will go back to the Cascade Station. Store.
• LL

  Luv_is_di_orda

  Mar 26, 2026
  1.0
  Came in to buy an Asus ProArt StudioBook 16 and spent time going through every laptop, including the last row. Not a single employee offered assistance. Meanwhile, I watched staff actively helping other customers. Two employee was walking around approaching people to help, but I was completely overlooked. Same issue with other staff members. This is my third visit to this location and the same thing keeps happening. On a previous visit, I asked about software and was told to “check online” because the associate didn’t know. If you’re expecting real help from staff, don’t rely on this location.
• BK

  Blair K

  Mar 16, 2026
  5.0
  I’m way late getting this out, recognizing Tom at the Cascade Station Best Buy earlier this year. Tom took me through a Demo of the Ray-ban Meta Display glasses. Super well trained, patient, took me through all the basic features during our 20min session. Great experience! Thanks Tom!

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