Best Buy

Reviews

• BS

  bobby smith

  4 days ago
  1.0
  How about stop lying to your customers. Don’t let people schedule battery replacements with Apple if you don’t even keep the items in stock. One day we will only have the cascade station Best Buy I’m sure with staff like this.
• NC

  Nina Childs

  Apr 2, 2026
  2.0
  I bought a laptop back in July 2024, I bought a 2 year warranty, when I t0ook my laptop in for a routine maintenance, the clerk could not find any record of the purchase of the warranty I was very disappointed of the service this was at Jantzen Beach best buy they have a very unprofessional sale staff!!!!
• MM

  michelle

  Mar 31, 2026
  1.0
  Whatever you do,, DO NOT PURCHASE THE TOTAL MEMBERSHIP! It does not cover anything at all! They say it is your extended warranty , that you dont need to purchase one..YES YOU DO! It is $99 just for them to come diagnose then its whatever it costs to fix.. that membership does not cover any extra costs! I just wasted $400 in two yrs for something I cant even use. My oven went out, its barely over a yr old, and I have to pay 100 for a diagnosis and then more to have it fixed! Im so angry.. I urge you to not waste your money on this membership! I have 6 things under that membership that I shld have purchased extended warranties for.. now I cant and that membership doesnt cover them. I hate being stolen from and lied too
• MF

  Mr FadedGlory

  Mar 28, 2026
  5.0
  What a fantastic experience picking out a new gaming monitor for my son. In my past experiences at this store, the customer service was more hit and miss. Today we were blessed with Aidan. What a neat young man. Went above and beyond in helping us out with the right monitor and accessories. He made the entire experience feel effortless. Bravo young man. And good hire on the management team. More of him please.
• LN

  Lynn Nickerson

  Mar 18, 2026
  3.0
  Ordered an item for pickup, that was easy and fast. Staff greeted me as I walked in and showed me the pick-up counter. Counter staff was not friendly when I didn't have my barcode ready. I wasn't familiar with that and assumed I could give my name and show ID as I had already paid, but he said that to look up the item with my name was a different process. I'm not even mad, just seems silly to take on a negative-ish or bothered demeanor because someone isn't as familiar with the process. I looked it up and presented the requested barcode and was given my item, which worked for what I needed.

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